The Good.... nothing was too much trouble - I had a problem getting into my room with my key card and when I went back down to Reception I was greeted with a smile and a 'no problem' - and it was sorted very quickly and efficiently. Then my TV remote didn't work - once again I rang Reception and the gentleman on the front desk was back up and fixed it immediately. I ordered room service and the meal came quickly, it was hot and tasty. Couldn't have asked for better service, with such friendly and helpful staff.
The not so good (which I agree can be overlooked) the room was needing a coat of paint and some TLC - however, it was very clean, sheets spotless, and no stray 'hairs' anywhere ... which is often the bane of my life with hotels (even 5 star hotels !!)
So, would I go back - yes, if I was in the area - I prefer a more modern hotel but over that I prefer staff who enjoy their job and show it - and deliver excellent customer service. Thank you.
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- Also Known As:
- Arno`s Manor Hotel - Forestdale Bristol
- Arnos Manor Hotel Forestdale