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“Visiting our Student Daughter living in Bristol” 5 of 5 bubbles
Review of The Clifton Hotel

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The Clifton Hotel
Ranked #35 of 37 Hotels in Bristol
South of england
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Visiting our Student Daughter living in Bristol”
5 of 5 bubbles Reviewed 8 December 2013

Our daughter is a student living in Bristol. She lives in Redlands/Whiteladies area so decided to stay in Clifton (near her) rather than central Bristol. Hotel was brilliant. Very central. She walked to us and then we set off on a marathon walk. Went to Clifton Suspension Bridge , Clifton Village (lovely) Had a mulled wine at the Avon Gorge Hotel, then ended up at the German market,then dinner. Got back to hotel around 8.30pm. Their bar scene (basement so no noise) was great fun.
Hotel clean, staff very helpful. They have their own basement carpark 30 seconds away(£6.50 a night) but would recommend it, as parking in any part of Bristol not easy! We left the car there for the whole duration. Hotel room small, as was bathroom, but perfectly formed and got biscuits, coffee and fruit in room. Only small criticism, the bathroom facilities were a bit limited. Just hand soap and a dispenser in shower (body wash and hair shampoo combined. ) Would have been nice to have shampoo and conditioner separate. Small point though.... Would strongly recommend the hotel.

Room Tip: Take your own hair products!!
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank berkshirejane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 10 December 2013
Dear Guest,

I'm glad you had such a lovely time in Bristol visiting your daughter and seeing the sights. I hope that we can welcome you back again in the future for another mammoth hike around Bristol!
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619 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (150)
Date | Rating
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English first
London, England
Level Contributor
84 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed 1 December 2013

I was able to get off to sleep, once the general noise had died down, at about 12:30 only to be woken by the guy in the next room arriving back at 2:10am, talking into his phones outside my door then crashing about. Someone else was up and noisy at 7:15. The location is excellent but the value for money (£ per hour of sleep) is poor.

  • Stayed November 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank The_Lunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 2 December 2013
Dear Guest,

I am very sorry to hear that you were disturbed by other guests in the hotel. If you stay with us again in the future please request a quiet room so we can do our best to allocate you a room which will have less noise disturbance - especially as we approach the festive season guests are coming and going at different times of day.
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Travellers are raving about these Bristol hotels

Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 18 November 2013 via mobile

This hotel is ideal if you're visiting the area and not planning to spend too much time in the hotel. Agree with previous reviewers that the rooms are small and look a bit tired and dated, but they're clean. The staff are very friendly. It's also a very affordable hotel. The cafe area on the ground floor is nice. There's also a bar in the basement called Racks which was a great place to have a drink - busy, not too expensive and had a good vibe. The hotel isn't far from town - within reasonable walking distance of the harbour, but would probably opt for a taxi on the way back as it's uphill all the way! The area around Clifton had some great pubs and restaurants. We would stay here again when back down visiting friends.

Stayed November 2013, travelled with friends
Helpful?
Thank ewandalby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 19 November 2013
Dear Guest,

I am glad to hear you enjoyed the area local to the hotel and plan to return. Thank you for taking the time to review us, you will be pleased to know that we are running a rolling refurbishment program replacing and updating items in most need across the hotel.
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Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 18 November 2013 via mobile

I had single room - very very compact, but everything in it. Flat screen TV and coffee/fruit etc. The only actual criticism is the shower - it was a fine spray of water, I could barely wet my hair never mind get shampoo out my hair (3rd floor room so not sure if pressure issue).

Staff were friendly. Relaxed coffee lounge area on entrance to hotel. Racks the bar was nice for a drink. Hotel is in a good location. As they say, they are a 2 star hotel so you can't expect the Ritz - I think reasonable value for money.

Stayed November 2013, travelled with friends
Helpful?
Thank KatPieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 19 November 2013
Dear guest,

I am glad that you found your room well equipped and staff friendly but would like to apologise for your poor shower. We have had some intermittent issues with water pressure at peak times which are being fully investigated and solved. I hope that we can welcome you back in the future to enjoy the area, bar and cafe.
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Bexhill East Sussex
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 11 November 2013

The personnel in this hotel were all exceptionally nice. The room was good, the fresh fruit and real coffee and leaf tea provided were much appreciated. The television was basic, the shower not very powerful, no extras provided either, but on the whole we thoroughly enjoyed our 3 nights here, and would return. The cooked breakfast, served in the very interesting cellar rooms, was excellent.
There was a muddle about the booking however. It seems it is more straightforward to book via the internet, and much cheaper - so be warned! Apparently they had a lot of new staff who didn't know the ropes, but all very very friendly.

Room Tip: Ask for one away from the bar!
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mare-rose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 12 November 2013
Dear Guest,

I am glad to hear you enjoyed your stay with us and found staff friendly and helpful. We do have a few new team members following internal promotions and I am sorry for any confusion with your booking - you will always be able to get the best rate by booking direct over the phone or on our website and we can match any rate you have seen elsewhere on-line. I hope we can welcome you back in the future for another stay and to enjoy the fresh tea and coffee and our breakfast in the morning once again!
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London
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 6 November 2013

As mentioned below, tiny room and a cupboard for a bathroom, curtain wouldn't close and toilet cistern hanging off the wall.

A 2 night stay, so the above would have been just about tolerable if the room wasn't above a bar that had a DJ set booming out until 12.30am, not good if trying to get a child to sleep or even if you want to hear your own TV in the room.

Didn't try the breakfast, but it took one of the staff over 10 minutes to make 3 coffees.

Room Tip: Not the first floor as the bass from the bar travels through up through the floor.
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  • Stayed November 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank LondonSouthLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 8 November 2013
Dear Guest,

I am sorry to hear that you consider our hotel one to avoid. As a listed building rather than a purpose built hotel all our rooms are different shapes and sizes with different original features. Should you stay again please do phone and ask for a larger room and bathroom. I am sorry also that you were disturbed by noise from the bar. We endeavour to warn guests on evenings there may be noise disturbance reallocate rooms where this is an issue for guests. Should you wish to return in the future please do get in contact and I can ensure you stay in one of our larger and quiet rooms at a discounted rate.
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London, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 4 November 2013

I stayed here with two friends in a family room. We also managed to get a free parking space on the road, but be warned, they are hard to come by.

Pros: Very good value at £40 each for two nights accommodation. Room was large, as was the bathroom. Room was clean enough, we had fresh coffee and tea and a television. Staff were extremely helpful and accommodating. Reception area was lovely, cosy and inviting.

Cons: Our room was on the ground floor and we had a large sash window, but the hotel was absolutely stiflingly hot and we had to open the window.

The window wouldn't stay open so we had to prop it up. Unfortunately the restaurant extractor fan was right below our window and the smell from the kitchens was absolutely sickening. It really spoiled our experience.

When I returned home, all my clothes, my hair, my bag had that horrible greasy kitchen smell, it permeated everything. Everything had to go in the wash, even the things I didn't wear.

There was a large ceiling fan above the bed, but it was so caked in dust we couldn't put it on. Not least because we would have been covered in dust, but also because my friend is asthmaic.

On Sunday morning at 8AM we were very cross to be woken up by very very loud music from the restaurant, boom, boom, boom and what sounded like thousands upon thousands of glass bottles being tipped into something. Then came the greasy smell of cooking again making us feel sick.

It is a shame that the restaurant (which I found to be below par) spoiled our experience in the hotel, because other than the above cons, I thought The Clifton Hotel represented good value for money. If you go, don't expect the Ritz, but when you are paying reasonable rates, this is ok.

We would definitely return, but this time I will request a room that is not being ruined by the sounds and smells from the restaurant below.

Room Tip: Ask for a room that is not permeated by the smells and sounds from the restaurant below. You'll...
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  • Stayed November 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rachel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jess M, Manager at The Clifton Hotel, responded to this review, 5 November 2013
Dear Guest,

I am so sorry to hear that your stay was spoiled by the noise and smells form the restaurant. I will be looking into the issues with the room and what we can do to address them. I am pleased however that there were many areas you enjoyed and do hope you come back and stay again in the future in an alternative room.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Clifton Hotel

Property: The Clifton Hotel
Address: St Paul's Rd | Clifton, Bristol BS8 1LX, England
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style:
Ranked #35 of 37 Hotels in Bristol
Price Range (Based on Average Rates): £
Hotel Class:2 star — The Clifton Hotel 2*
Number of rooms: 59
Official Description (provided by the hotel):
The Clifton Hotel is situated in an ideal location for visiting Bristol within walking distance of both Clifton Village and the City Centre. A small and independent hotel part of the Clifton Hotels Group we provide clean and comfortable accommodation at competitive prices. We welcome guests with a smile priding ourselves in providing levels of customer service that were mentioned in our recent AA report as being of five star standards. We hope that guests enjoy the relaxed café reception area and our busy and vibrant restaurant Racks. ... more   less 
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