The front line staff were great. The manager was less than helpful when we tried to get a problem fixed. We were told that no manager was on duty and then a manager did not call for a week. The manager blamed her own staff for the problems and then did nothing about helping us with our problem.
- Official Description (provided by the hotel):
- The Clifton Hotel is situated in an ideal location for visiting Bristol within walking distance of both Clifton Village and the City Centre. A small and independent hotel part of the Clifton Hotels Group we provide clean and comfortable accommodation at competitive prices. We welcome guests with a smile priding ourselves in providing levels of customer service that were mentioned in our recent AA report as being of five star standards. We hope that guests enjoy the relaxed café reception area and our busy and vibrant restaurant Racks. ... more less
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