We had a few issues with the booking. It was made by a family member several weeks in advance, who then called back a few days before we arrived to confirm, only to find that there was no record. Thankfully they were still able to get us in, but this could have been a serious problem for us if we hadn't checked.
The guest house is quite run-down in places, and the car park and outside of the building do not make a good first impression. We went up to our family room, which was large and had three good-sized beds in it. We found a couple of unexpected things; a child's toy under on the beds and an unopened pack Fruit Shoots in the cupboard from a previous guest. In British tradition we decided to make a cup of tea, to discover the spoons were still covered in what I hope was dried yoghurt. The cups needed washing out and when we went to use the bathroom there was no soap. The general cleaning wasn't that good.
We got a good nights sleep. The sheets (and towels) were all clean, and the beds very comfortable. The heating was good, and the room very warm. The guest house didn't seem too noisy at night.
The room had a clean en-suite, but the shower was worse than useless, trickling a stream of water which alternated scalding hot and freezing cold, seemingly with little regard for the "control" knob.
Breakfast was nice and the staff were friendly. The lady who runs the guest house was very nice to our kids and conversational without getting in your face. The kitchen seemed clean, from what I could see.
I'd stay there again. It wasn't bad; certainly not enough to put me off, but perhaps next time we visit I'll pay a little more and stay in the hotel at the bottom of the road.
- Also Known As:
- Kensington Hill Guest House Hotel Bristol