Customer service at this hotel was excellent and really made me feel welcome and the cookie offered on check in was a nice touch. The bar staff and restaurant staff made you feel at home. I would stay here again.More
Customer service at this hotel was excellent and really made me feel welcome and the cookie offered on check in was a nice touch. The bar staff and restaurant staff made you feel at home. I would stay here again.MoreShow less
Thank you for your review and kind words. I am delighted that you enjoyed your stay and look forward to welcoming you back in the future.
Stayed for one night during the week, generally very happy with stay and quality of room and breakfast. Found there to be a fair amount of noise from the corridor and from above unfortunately, other than that pretty good.
Thank you for your review. I am pleased that you had a good stay with us. I am sorry that you experienced some noise. Our nights team do patrol and check our guest room corridors on a regular basis, however, I will ensure that they receive your feedback to improve.
A really well designed hotel, 5 mins walk from Temple Meads with a great restaurant at the back overlooking a tranquil green space, this is one
of Bristol's great surprises. Inventive menu, simple well chosen wine list, great bar snacks, and delightful staff. This is a hotel that is well led, with a great team and it shows.
Thank you for your review and I am pleased that you enjoyed your stay.
I hope to welcome you back very soon.
My wife and I were visiting Bristol for three days relaxation and to catch up with some old friends, and, having stayed here twice before, we chose to book in again in the hope that the previous good experiences would continue. We knew the standard room is ok for size, the breakfast choice extensive and it's location perfect as a base from which to conduct a walking tour of the city centre area and its attractions.
This time we had dinner in the restaurant - it was a superb evening from the moment we were greeted in the bar and the first conversations on drinks and menu selection.
Of particular note is the consistently high standard of conduct we've observed among all the staff with whom we've had contact. Welcoming, courteous and responsive to our requests are just some of their strong points and this has been our experience on all our stays. Three good visits merits a mention on Tripadvisor - well done, Hilton.
Thank you for your review. I am really pleased that you have enjoyed your previous and recent stays with us.
Our hospitality and service is very important to us and I am delighted that you observed this in our team members.
We look forward to welcoming you back many more times!
We had a team night work and stayed here, eight of us in total. It was perfect for a Friday night, close to the centre and nice restaurants. Staff were lively, especially Jane at breakfast, her manner was so friendly first thing in the morning! Staying in hotels is part of my job, and it was definitely one of the best breakfasts I have had:-)
Thank you for your review and I am so pleased that you enjoyed your stay. Thank you also for your kind words about Jane, I have passed your feedback onto her and she is delighted that you enjoyed your breakfast so much!
We look forward to welcoming you back very soon.
I spent 2 nights in the Hilton Garden City Bristol formerly called the Mint, staff were good very helpful the rooms are of standard size breakfast was serve yourself all in all a pleasant experience
the hotel is situated right next to Bristol Temple meads which is ideal if you are travelling by train.
Thank you for your review. I am pleased that you enjoyed your stay with us and look forward to welcoming you back very soon.