We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wine N Dine in Bristol” 5 of 5 bubbles
Review of Hilton Garden Inn Bristol City Centre

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Hilton Garden Inn Bristol City Centre
Ranked #9 of 37 Hotels in Bristol
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Wine N Dine in Bristol”
5 of 5 bubbles Reviewed 19 November 2013

Found a great deal for this hotel that included 3-course meal with wine. We were very well looked after and found the location great for a city center stay. Restaurant staff went out of their way to make our meal enjoyable.Top tip: on street parking is free after 6pm on Saturdays!

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Patrick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 3 December 2013
Hello,

Thank you so much for taking the time to review our hotel and your kind words.

Daniel Kasieczka our head chef and the whole team are so glad you enjoyed your meal and stay with us.

The wine and dine offer is available most of the time so we do hope to welcome back you back for another stay and dinner with us.

Thanks

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,000 reviews from our community

Traveller rating
    817
    836
    248
    70
    29
See reviews for
167
786
147
554
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
  • Chinese (Traditional) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

I stayed here for 2 nights. Its location was perfect as we could walk from the hotel to centre in ten minutes. The check in was smooth although it was very busy the staff were fantastic, we eat in the bar classic burger and chips, very tasty and filling. Breakfast was included in our rate and was a comprehensive hot and cold buffet, and included the most delicious scrambled eggs

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Adam H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 2 December 2013
Hello,

Thank you so much for taking the time to leave this review and your kinds words.

We are so pleased you enjoyed the scrambled eggs - we call our breakfast chef the "scrambled egg king"

All of the kitchen team were so pleased with the comments and Daniel Kasieczka our head chef has asked me to say a big thank you to you!

We hope to welcome you back soon.

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crawley, United Kingdom
Level Contributor
182 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed 17 November 2013 via mobile

We stay in Bristol regularly and have used many of the city hotels. Never tried this one before. At short notice, they had the best rates in town, so gave it a try.

The hotel is easy to find on the outskirts of Central Bristol. The car park is small, and charges £10 per 24 hours. Get there early to secure a space. The hotel is a short walk from the harbourside area, and 10 minutes on foot from Broadmead and Cabot Circus shopping. We managed to get checked in at 1030, which was excellent.

We went for a standard double room, which felt quite small, particularly the bathroom. The first room allocated was right next to the lifts and they creaked and clanked through the wall, so a new one was requested and sorted immediately. The bed was comfy but creaked. Facilities standard - tea, coffee, toiletries and a fridge.

We found it difficult to get the temperature right during the night, but otherwise spent a quiet time on the third floor, with very little noise from communal areas - this is unusual for a Bristol hotel on a Saturday night!

We didn't use the restaurant or bar except for breakfast, which came with our room rate. Breakfast was very good, as long as you don't pay the full price. A good selection of items, nicely cooked and presented. Staff a little stressed.

The decor felt a little tired, it's not the best location in town, the car park is pokey but all in all, it was pretty decent and we would consider going again if the price was right.

Stayed November 2013, travelled as a couple
Helpful?
Thank inspec71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 2 December 2013
Hello,

Thank you for taking the time to leave this review.

I am so glad to hear that your room was quiet and so sorry to hear about the problems you experienced. The property manager has asked me to thank you for the comments and has managed to reduce the noise from the air con unit.

We do hope to welcome you back to the hotel soon.

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Devizes, United Kingdom
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 16 November 2013

This was our first time at the Hilton Garden and we were both very impressed with the room and the service. For the price we paid (£48 for a Friday night) we had certainly not expected to have an i-Mac in the room (this doubles as the TV) together with nice extras in the bathroom - mouthwash!. When we checked out, my husband mentioned that there were a couple of lights not working in the bathroom and the £10 parking charge was waived. We chose not to have breakfast as we didn't feel that we would manage to eat £12s' worth of food. We will definitely stay here again.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PhilippaM25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 2 December 2013
Hello,

I hope you are well.

Thank you so much for taking the time to feedback to us regarding your recent stay with us.

I so glad that the team looked after you well and you made the most of our in room iMacs.

Myself and the property manager are both sorry that the lights in the bathroom were not replaced before your arrival.

Hope to welcome you back soon.

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 16 November 2013 via mobile

Everything in this hotel was lovely, the style and decor of the lobby and our room was very clean and modern. The computer and wifi was complimentary but I would have payed extra for them if that had not been the case. The Pavilian pantry in the lobby and also the mini fridge in the room was very useful. The only negative aspect I can comment upon was that I found the accents of most members of staff was difficult to understand most of the time however they were all incredibly helpful despite this. I would definitely stay here again.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kori S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 2 December 2013
Hello!

Thank you so much for taking the time to feedback to us regarding your recent stay with us.

I am so glad that you enjoyed your time at the hotel and in Bristol.

We look forward to welcoming you back.

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

On arrival we were taken to our room which was small but very nice. However, there were a pair of soiled underpants left in the room to our dismay. We were moved to another room and given complimentary drinks. We opted for a weekend package. When we arrived in the restaurant, they gave us a menu and then promptly took this away and gave us the package menu. With very little choice and the food was below average, stodgy and microwaved, my husband most of the time in the bathroom with an upset stomach. The following night we had to go to a concert early and the restaurant wasn't open. To be fair to the bar staff, we were allowed to eat in the bar earlier. However, when they produced the menu, it was exactly the same as the previous night. We said that we didn't want to eat from this and they bent over backwards to make us happy by letting us choose from the bar menu which was heaps better.

  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 28 November 2013
Hello,

Thank you so much for taking the time to feedback to us regarding your recent stay with us.

Myself and Shumi were very disappointed that the room had not been fully checked before your arrival, I know that Shumi has contacted you to say sorry again.

With regards to your experience in City Cafe both the food and beverage manager and head chef has asked me to let you know how sorry they are.

We do hope to welcome you back

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kampala, Uganda
Level Contributor
184 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 15 November 2013

Good Hotel, decent comfortable rooms, good facilities, friendly helpful staff and situated close to City Centre Shopping. This was a family trip and it all worked perfectly. The Hotel staff were really accommodating with my elderly parents. Slept well. Would definitely return!

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank hmf5863
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChiaG_12, Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 26 November 2013
Hello,

Thank you so much for taking the time to review our hotel following your recent stay with us.

I am so pleased that we were the perfect base for your family event.

We look forward to welcoming you back soon.

Chia

Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Bristol hotels
0.6 mi away
The Bristol
The Bristol
#4 of 37 in Bristol
4.5 of 5 bubbles 3,412 reviews
0.4 mi away
DoubleTree by Hilton Hotel Bristol City Centre
0.5 mi away
Holiday Inn Bristol City Centre
Show Prices
Show Prices
Show Prices
0.4 mi away
Mercure Bristol Brigstow Hotel
0.6 mi away
Radisson Blu Hotel, Bristol
0.7 mi away
Bristol Marriott Royal Hotel
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Bristol City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Bristol City Centre

Property: Hilton Garden Inn Bristol City Centre
Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Bristol
#5 Romantic Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Hilton EMEA, Odigeo and Superbreak UK so you can book your Hilton Garden Inn Bristol City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing