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“Bristol Hilton Garden Inn”

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Hilton Garden Inn Bristol City Centre
Ranked #8 of 37 Hotels in Bristol
Certificate of Excellence
Alexandria, United States
1 review
“Bristol Hilton Garden Inn”
4 of 5 bubbles Reviewed 24 December 2013

Overall this is a very nice hotel. The staff are quick to meet your needs and the hotel has many of the creature comforts that are needed for the business traveler. Location is also good with many sites and services within a short walk

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stephen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 28 December 2013
Dear Stephen B,

Thank you for your kinds comments on our hotel and services. I look forward to you staying with us again in the future and would be delighted if you had any comments as to how we could achieve a 5 star review on your next stay.

Kind Regards,

Kevin Byrnes
General Manager
kevin.byrnes@hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,026 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (325)
Date | Rating
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English first
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 December 2013

Nice hotel in the centre of Bristol, easy access from Train station and then easy walk into the centre, no taxis needed! Nice modern, clean rooms with imac. Staff are nice, friendly and welcoming. Food is excellent value for money, would definitely return. Had a small light bulb issue and it was sorted when i returned to my room with a card and a box of maintenance mints - nice touch :-) ! Very impressed with the efficient, happy service from Hilton Garden Inn, will book again for next years anniversary.

Room Tip: Rooms on the back of the hotel overlook the park and ruined leaning church!
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kelly N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 28 December 2013
Dear Kelly N,

Thank you for taking the time post a reply on you r recent stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to see you had such an enjoyable time and look forward to welcoming you back in the future.

Kind Regards,

Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 December 2013

Due to work, I have been staying at the Hilton weekly since May. I have had no reason to even look at staying elsewhere. Any problem sorted, all needs met, and generally very helpful in every way.
I will continue to stay here as long as my contract lasts. A top hotel.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank simon V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 24 December 2013
Dear Simon V,

Thank you for your continued loyalty to the hotel. I will pass your kind comments on to the team who will be delighted to learn of your continued satisfaction.

Kind Regards,

Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 December 2013

I stay here whenever I need to stay in Bristol for work. It is much more comfortable than other hotels of the same type, and the beds especially are lovely with lots of big soft pillows! I haven't used all the services on offer so i can't recommend them but i (and other colleagues) like the atmosphere there.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet MS J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 30 December 2013
Dear Janet Ms J,

Thank you for taking the time to review your stay at our hotel on Tripadvisor. I am delighted you found the atmosphere so welcoming as we do strive to proivde that home away from home feel to all our guests when staying with us.

I look forward to welcoming you and your colleagues back to the Hilton Garden Inn in the near future.

Kind Regards,
Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Llandrindod Wells, United Kingdom
Level Contributor
183 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed 21 December 2013

We recently stayed here whilst Christmas shopping in Bristol. We arrived at the hotel at 11:45am and cheekily asked at reception whether our room was ready. The receptionist happily found a room that had been cleaned and very kindly also explained the quickest way to the shops and also told us about the Christmas market that was taking place.

The room was very clean (spotless) and contained an Apple iMac which doubles up as your TV. We were at the rear side of the hotel and the room was very quiet. Room facilities were excellent and also included a fridge and ironing board.

The buffet breakfast was excellent with plenty of choice. All the staff were extremely polite, friendly and helpful. The hotel was the cleanest that we'd ever stayed at. The car park is quite small so would advise getting there early and was £10 for the night. A great hotel which we would highly recommend.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChuckSid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 23 December 2013
Dear ChuckSid,

Thank you for taking the time to complete a review of your recent stay on Tripadvisor. I am delighted you found everything to your liking and our team to be both friendly and efficient.

I look forward to welcoming you back on your next stay in the Bristol area.

Kind Regards,

Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 December 2013

Great location for the station and most other things in Bristol. Friendly staff who are happy to help and know what they are doing. Sensible rooms with a great JBL sound system, take your iPOD and unplug the JBL from the iMAC.

Room Tip: Better at the back
See more room tips
Stayed December 2013, travelled on business
Helpful?
Thank Despicable_Me_Too
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 20 December 2013
Dear Despicable_Me_Too,

Thank you for taking the time to provide feedback on your recent stay with us at the Hilton Garden Inn Bristol. I am delighted to see you find the hotel and team to your liking and I look forward to welcoming you back in the future.

Kind Regards,

Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 19 December 2013

Extremely friendly staff everytime I stay - truly makes my regular business trips more bareable. Great location for the train station (5 minutes walk) but also great location for the centre of town - also great muffins at breakfast!!!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thunderbird555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kevin_byrnes1, General Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 20 December 2013
Dear Thunderbird555,

Thank you for taking the time to provide feedback on your regular stays with us at the Hilton Garden Inn Bristol. I am delighted to see that the team provide such a warm and homely feel for you on your business visits to the city.

I look forward to continuing to welcoming you in the future.

Kind Regards,

Kevin Byrnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bristol City Centre

Property: Hilton Garden Inn Bristol City Centre
Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Bristol
#5 Luxury Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Superbreak UK, Priceline, Hotels.com, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Hilton Garden Inn Bristol City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

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