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“Good service, clean, good room, good price”

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Hilton Garden Inn Bristol City Centre
Ranked #8 of 39 Hotels in Bristol
Certificate of Excellence
Reviewed 7 May 2014

We stayed at the Bristol Hilton Garden Inn over the weekend. The location was practical coming by car, visiting the centre of Bristol. The room was good, comfortable bed, good modern facilities. Bathroom very practical and great shower.
At the price we paid excellent value.

  • Stayed: January 2014, travelled as a couple
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Thank WJ_AMSTERDAM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 9 May 2014

Dear WJ_AMSTERDAM,

Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre.
I am delighted to read that you enjoyed your stay with us and you found the hotel to be comfortable and in an ideal location to explore the city.

I look forward to welcoming you back on your next visit to the area.



Kind Regards,

Kevin Byrnes
General Manager

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1,092 - 1,098 of 2,171 reviews

Reviewed 7 May 2014 via mobile

This hotel was perfect for us to visit the Harbourside area.

The rooms are very small yet modern and clean. All have an IMac yet ours wasn't working in the first room do we were moved to another.... The IMac in that room had an issue of a noise interference which the hotel staff tried to repair whilst we visited the local bars. The issue wasn't repaired so we were therefore given a complimentary breakfast which was well received.

A negative noticed with this hotel was the small selection of goods sold in the foyer.... A Youngs frozen fish pie £8 as well as £5 Tampax in stock seemed a little extortionate in my opinion. Particularly to charge such high prices for ladies essentials is outrageous- visitors don't forget to take your own necessaries and any microwave meal you may wish for.

  • Stayed: May 2014
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Thank Soo2402
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 8 May 2014

Dear Soo2402,

Thank you for providing such detailed feedback on your stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to read you found our location ideal for your time in our city.

Please kindly note that prices in our Pavilion Pantry are monitored and adjusted in line with feedback and please be assured that your comments will be taken on board.

As I understand you have experienced some difficulties with our IMac systems during your stay however I am happy to acknowledge that overall you have enjoyed your time with us.

Once again thank you for your comments and I look forward to welcoming you back to the hotel on you next stay in the Bristol area.


Kind regards,

Kevin Byrnes
General Manager

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Reviewed 6 May 2014

It was my first time in Bristol and I had a great tim. My experience at Hilton Garden Inn added a great value to my holidays.
The room was clean and bright and specially big enough to offer everything you might need.
The courtesy of the staff is remarkable.

  • Stayed: April 2014, travelled as a couple
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1  Thank b_anima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 8 May 2014

Dear b_anima,

Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to read you found the hotel and team to exceed your expectations and you had an enjoyable stay with us.

I look forward to welcoming you back on your next stay in the Bristol area.

Kind Regards,

Kevin Byrnes
General Manager

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Reviewed 6 May 2014

Very clean, very central, parking on site at £10 per day was good value. Room facilities modern - included an Apple PC/TV! £89 per room INCLUDING breakfast for two (which was excellent - good choice and fresh). Very friendly and helpful staff.

  • Stayed: May 2014, travelled as a couple
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Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 7 May 2014

Dear Paul H,

Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to read your stay was so enjoyable and you found the hotel to be very clean and the team to be very helpful. I can see you took advantage of one of our weekend promotional rates which can be found on our website.

I look forward to welcoming you back to the hotel on your next stay in the Bristol area.

Kind Regards,

Kevin Byrnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 May 2014

A hen party of 11 stayed here for my hen do on Saturday 3rd May and the staff could not have been friendlier. They reserved an area for us at the bar for games and drinks before we went out and put tables together in the same area for breakfast in the morning. All staff were friendly and helpful and would definitely stay again.

  • Stayed: May 2014, travelled with friends
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Thank kimorg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 6 May 2014

Dear kimorg,

Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to see my team assisted in making your stay so memorable on such an exciting occasion. I will ensure your comments about us being the friendliest hotel you have stayed in which is a great honour for us.

Once again, thank you for your kind words and I look forward to welcoming you back in the near future.

Kind Regards,

Kevin Byrnes
General Manager

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Reviewed 5 May 2014

What a great experience. Staff efficient and friendly. Room and hotel in general very clean. Comfortable bed, great shower, cafe on site. Imac in room.
The train station, Hippadrome, Marina, St Nicks Market, Galleries and Cribbs causeway are within walking distance but if you have difficulties walking a bus hop away.
Very reasonably priced compared to similar hotels and of a higher standard.

  • Stayed: May 2014, travelled as a couple
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Thank valashby2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 6 May 2014

Dear valashby2,

Thank you for taking the time to write such a kind review of the Hilton Garden Inn Bristol City Centre.

I am delighted to read you found the hotel and team to exceed your expectations and our location ideal for your time in our city.

I do hope to welcome you back when you are next in the area.

Kind Regards,

Kevin Byrnes
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

This is a very comfortable hotel to stay in. We chose a garden view room and were very pleased. Hotel is within walking distance to train station, about a hour an 15 minutes to London. I think trains run about every half hour (Great Western). Rooms were clean and comfortable, with IMac that also work as the TV. High End shopping within walking distance. All in All a Great Hotel.

Stayed: April 2014, travelled as a couple
Thank William J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin B, General Manager at Hilton Garden Inn Bristol City Centre, responded to this reviewResponded 5 May 2014

Dear William J,

Thank you for taking the time to complete a review of your recent stay with us at the Hilton Garden Inn Bristol City Centre.

I am delighted to read that you enjoyed your stay with us and you found the hotel to be both clean and comfortable.

Kind Regards,

Kevin Byrnes
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bristol City Centre

Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Bristol
#5 Romantic Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
Price Range: £69 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Official Description (provided by the hotel):
Hilton Garden Inn Bristol City Centre is situated in the modern business district. We’re five minutes from Temple Meads Station with regular trains to London, Cardiff and Bath. Our contemporary hotel is ideally located for exploring all the city and West Country have to offer. Bristol’s popular shopping quarter, Cabot Circus, is just five minutes away. The vibrant nightlife of Bristol Harbourside is a short walk through Temple Gardens. A relaxing day at Bath Spa is just a 10-minute train ride away. Experience views of Temple Gardens and the ruins of the 17th Century Temple Church from some of our stylish guest rooms. Relax and unwind in Recess, our new space where you can eat, drink and meet day to night. We offer amenities such as on-site parking, 24-hour business center, complimentary WiFi, plus a 42-inch TV and Herman Miller desk chair in every guest room. Maintain your workout routine in the fitness room and stock up on snacks at the on-site Pavilion Pantry®. ... more   less 
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

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