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“Absolutely no chintz here! Clean, crisp, modern - yet so friendly !”

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Hilton Garden Inn Bristol City Centre
Ranked #8 of 37 Hotels in Bristol
Certificate of Excellence
Wales
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Absolutely no chintz here! Clean, crisp, modern - yet so friendly !”
Reviewed 14 February 2011

We found The Mint hotel to be spotlessly clean with very friendly, helpful staff. Our room was facing the road behind the hotel and whilst there was no view it was extremely peaceful. The bed was very comfy with nice pillows. The bathroom was also spotless with a brilliant shower and lovely toileteries (no need to take shower gel, there's a lovely big White Co pump for your use)and lovely fluffy white towels too -Yes- the rooms are a little on the small side compared to other chains eg- Marriott/ Hilton etc but what you lose in square footage you gain on the welcome you recieve- without exeption the staff were excellent. The food in the restaurant was excellent too - (delicious home made bread), but don't expect big portions! The only downside is the typically hotel-expensive prices for drinks and restaurant meals but If you are averse to chintz and want a modern hotel this is for you.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank jonnysdonny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Fife
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 February 2011

Stayed here for Sat/Sun nights 12/13 Feb, check in was very efficient with staff explaining services available.

We were allocated a room at the end of the corridor which has a service cupboard behind it, although it didn't cause any disturbance to us there were a couple of occasions where people were rumaging around that could have woken you up had you been asleep.

The rooms are very well laid out however a little on the small side, with bathrooms only having a shower this may be a downside for some.

The iMac entertainment system is really good and the free wifi throughout is great considering how much some hotels rip you off for.

We ate in the bar on the Sunday night and the food was very nice, staff were very attentive and helpful, and the prices fairly reasonable.

There was differences in the breakfast depending on the day of the week, Sunday morning breakfast was good, with a fairly standard selection of cooked items available to order and the usual continental affair. We arrived towards the end of the breakfast serving and some stocks were starting to run low/out which is not particularly great given the 4 star plus rating the hotel aspires to on it's own website.

Monday was a different affair with a much larger selection of items including kippers, haddock, smoked salmon & scrambled eggs also a lot better quality food as well.

We managed to get the B&B rate for £68/night for 2 which was pretty good value given that cooked breakfast is £14.95 each if not taken in advance.

All in all a good stay at a nice hotel with some good options at no extra cost.

  • Stayed February 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FifeDJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint_Hotel_Bristol, Operations Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 22 February 2011
Dear Guest,

Firstly, may I say how delighted we all are that you enjoyed your stay with us at Mint Hotel Bristol. It is great to hear that you enjoyed the use of our facilities, including the iMAC entertainment systems. Even for a technophobe such as myself, the IMACs hopefully allow the extra service that we occasionally miss when on our travels.

I was very interested to hear your comments on the differing breakfast offerings you experienced over the two nights of your stay. As a company, we strive to provide a consistently high level of choice and service in City Cafe, so it is very dissappointing to hear that you did not benefit from the same offering on Sunday morning as you did on the second morning of your stay. Your insightful observations have been highlighted to our management team, and we will certainly aim to alleviate any shortfall in our breakfast offering in future.

It is wonderful to have the benefit of such constructive feedback from our guests - simply, guest feedback is the clearest measurement tool we can have of how we are performing, and without comments such as your own it would be very difficult to improve our service.

Thank you so much for your kind words, and we hope to have the opportunity to welcome you back to Mint Hotel Bristol in the very near future.

Warm Regards,

Ewan Grant
Operations Manager
Mint Hotel Bristol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 February 2011

A lovely hotel, great location close to the centre of the city. Service is good, car park charge £8 per day, minibar, 'fitness room', room service, late residents bar, comfy bed and White Company toiletries.
Apple imac in the room looked great, but being a microsoft man, I couldn't figure out how to use it!

  • Stayed February 2011, travelled solo
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Helpful?
Thank Phenoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint_Hotel_Bristol, Operations Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 13 February 2011
Dear Guest, I was delighted to hear how much you enjoyed your recent stay with us at Mint Hotel Bristol. We work very hard to ensure that all of our guests' needs are catered for, whether for a short business stay, or a relaxing weekend break.

I hope you were eventually able to enjoy the benefits of the in-room IMAC, and hopefully having now familiarised yourself, you will be able to benefit from the many functions they offer on your next visit!

We look forward to welcoming you back on your next visit to Bristol.

Warm Regards,

Ewan Grant
Operations Manager
Mint Hotel Bristol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Exeter
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 8 February 2011

I have been using the Mint (previously City Inn) for a number of years. It is modern, clean and efficient. Each room has an Apple Mac with Apple TV. It is well located being only 5 minute walk from Bristol Temple Meads station. The car park is very small and the spaces are too close together. Food is of a reasonable level too although sometimes the wait at breakfast can be quite long but at least the food is freshly cooked rather than sitting under hot lamps for hours. Fitness centre is a big disappointment but can be used at a push if you need that exercise fix.

  • Stayed December 2010, travelled on business
    • Value
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Helpful?
Thank bggoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 20 January 2011

Stayed here for 2 nights over a weekend and thoroughly enjoyed my stay. The hotel is located in the business district close to Temple Meads station so on a weekend the area was nice and quiet. The centre of Bristol can be reached easily in 15mins by taking a leisurely stroll along the river.

The hotel itself is nice and modern and the rooms are very spacious and comfortable. Tea/coffee making facilities are provided and the TV doubles as an iMac with free internet connection which is great.

The restaurant and bar area is very nice and the food in the restaurant is good. Breakfast was also good and plentiful. All the staff in the hotel were helpful and friendly, would definately stay here aagain.

  • Stayed April 2010, travelled as a couple
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Helpful?
Thank Slenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint_Hotel_Bristol, Operations Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 13 February 2011
Dear Guest,

I was delighted to read how much you enjoyed your recent stay with us at Mint Hotel Bristol.

We are lucky to benefit from such a prime location, only a short walk from Temple Meads train station, and - as you rightly mention - a leisurely stroll (weather permitting) - from the City Centre.

I am delighted that you enjoyed the room, and the benefits of having instant internet access via the IMAC. You may be interested to know that we also offer a free wireless internet connection for those travelling with their own laptops.

It is always great to hear good feedback on our restaurant and bar. We take great pride in offering excellent food and drinks choices, backed up by a friendly and attentive service. This is an area we put much hard work in to, and to receive complimentary feedback such as yours makes it all worthwhile. As the recipient of 2 AA rosettes, City Cafe aims to provide all of our guests with a memorable dining experience.

I sincerely hope I will have the opportunity to meet with you on your next visit to Mint Hotel Bristol to thank you in person for your kind words.

Warm Regards,

Ewan Grant
Operations Manager
Mint Hotel Bristol
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United Kingdom
Level Contributor
88 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 4 January 2011

If you are like me and like the good things in life but don't really have a budget to match then try Mint hotels (formerly City Inn). If you book far enough in advance, as I do most of the time, some very competitive rates can be had. This hotel in Bristol (I have stayed with Mint in other cities) has the best location for me, just a few minutes stroll from Temple Meads stn and a few minutes stroll from Cabot Circus you are in the heart of Bristol. No need for expensive cab fares, everything is within easy walking distance.

The rooms are to a very high standard of comfort, cleanliness and facilities. My favourite being the Apple imac entertainment system. With free wifi and computer access, you couldn't ask for more. The bed is so comfortable you really do not want to get up in the morning but then knowing you have an amazing buffet and cooked breakfast waiting for you, i can just manage it. That is if I can prize myself out of the amazing power shower (White company, London, hair and body wash provided).

Mint hotels are my personal favourite brand and I always look forward to my next visit.

  • Stayed November 2010, travelled solo
    • Value
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Helpful?
Thank smokeyrolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mint_Hotel_Bristol, Operations Manager at Hilton Garden Inn Bristol City Centre, responded to this review, 13 February 2011
Dear Guest,

A very warm "thank you" for your kind feedback on your recent stay with us at Mint Hotel Bristol.

We take all guest feedback very seriously as we aim to maintain and improve the product and service we offer, and to hear such praise justifies the hard work that everyone at Mint Hotel puts in.

I am delighted to hear how much you enjoy the multiple functions of the iMACs we offer in every room. This piece of innovation is designed to allow our guests to enjoy some of the home comforts that are often missed during time away, whether for business or leisure.

It is always interesting to learn what matters most to our guests, and we are delighted with how often our guests mention having such a recognised brand as the White Company's products provided in each room.

It is great to hear your comments on our Breakfast offering. The City Cafe team have put considerable effort in to improving our offering, as we recognise the importance of giving our guests the best possible start to the day.

We very much look forward to welcoming you back on future stays, and thank you again for your kind words.

Warm Regards,

Ewan Grant
Operations Manager
Mint Hotel Bristol
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle Upon Tyne, United Kingdom
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 29 December 2010

We both thought that the Mint Hotel offered exceptional value for our 3 night B&B stay. It was only a five minute walk from Temple Meads station and ten minutes from the main shopping/tourist areas. The hotel is reasonably modern, clean and bright with a pleasant dining area and bar. All of the staff we met were friendly and helpful. The breakfasts offered reasonable choice in both English and continental versions and we certainly wouldn't quibble given the price. The room was of reasonable size, comfortable and well equipped; the free computer/internet access was a bonus.
We would certainly stay here again.

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinos43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn Bristol City Centre

Property: Hilton Garden Inn Bristol City Centre
Address: Temple Way, Bristol BS1 6BF, England (Formerly MINT Hotel Bristol)
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#5 Romantic Hotel in Bristol
#5 Luxury Hotel in Bristol
#6 Business Hotel in Bristol
#10 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hilton Garden Inn Bristol City Centre 4*
Number of rooms: 167
Official Description (provided by the hotel):
Hilton Garden Inn Bristol City Centre is situated in the modern business district. We’re five minutes from Temple Meads Station with regular trains to London, Cardiff and Bath. Our contemporary hotel is ideally located for exploring all the city and West Country have to offer. Bristol’s popular shopping quarter, Cabot Circus, is just five minutes away. The vibrant nightlife of Bristol Harbourside is a short walk through Temple Gardens. A relaxing day at Bath Spa is just a 10-minute train ride away. Experience views of Temple Gardens and the ruins of the 17th Century Temple Church from some of our stylish guest rooms. Relax and unwind in Recess, our new space where you can eat, drink and meet day to night. We offer amenities such as on-site parking, 24-hour business center, complimentary WiFi, plus a 42-inch TV and Herman Miller desk chair in every guest room. Maintain your workout routine in the fitness room and stock up on snacks at the on-site Pavilion Pantry®. ... more   less 
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Also Known As:
City Hotel Bristol
Bristol City Hotel
City Inn

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