My wife and I had an appointment in Clifton so wanted to stay in the village area close by. We booked late and there was not much availability locally but wanted to stay in one of the classical old buildings. This came up, looked the part so we took a chance, but looks can be deceiving. The first good part was the off street parking. I understand that this can be limited but we got there early so had no problem. We lugged our cases up the stairs to reception to find that we were allocated a room in the building next door. In the photos it looks like one large old house but it isn't, its two. Odd, no problem for us but could cause difficulties for some and it was a good job it was not raining! The room was on the first floor and it was massive. I think it may have originally been a drawing or dining room with huge windows and swag curtains, a large marble fireplace etc. So far so good. Then we started looking around, on plugging my phone in to charge I noticed the socket almost hanging off the wall. Quite a few stains on the carpet by the door and one of the headboards was also hanging down. The beds were two singles pushed together which is not unusual but the duvet was on inside out and the sheet didn't fit as it was probably only for a double and this needed a super king. Sensing problems in sleeping my wife went to reception to sort it out and was offered another sheet. We then had to make the beds ourselves and even then the second sheet didn't fit end to end only around the sides!! We went out for dinner so can't comment on the evening meal. Returning for a good nights sleep I found that when we had turned out the lights the internet modem on the ceiling was continually flashing blue and with the smoke alarm showing red it seemed like we had landing lights on the ceiling.
We were also awoken at 5.00 by two very loud guys in the hall outside discussion the days business which we had to ask to be quiet. Not the hotels fault but it just added to everything.
Breakfast was back in the other building so as it was freezing outside we had to nip quickly over to the restaurant room. Breakfast was fine. Plenty of choice and when we asked for fresh eggs they arrived without any problem.
I can't quite work out if the room we stayed in was for another purpose and just had a bed thrown in to accommodate us. Either way the size didn't make up for its shortcomings. So great location, good but limited parking, nice breakfast, odd layout and poor room and housekeeping service.
- Official Description (provided by the hotel):
- The Victoria Square Hotel is spread across two gracious Grade II listed buildings situated on a Georgian square in the most sought-after area of Bristol. Join us to experience authentic hospitality in a unique destination. Clifton Village is home to period architecture combining ornate terraces, luscious gardens, and vibrant streets lined with boutique shops and cafés. Whether you like outdoor activities or you lean towards fashion and food trends, Clifton has just the thing for your individual taste. Located near Brunel's iconic Suspension Bridge and Bristol Zoo, just a couple of minutes drive from the centre and with excellent links to Bristol Temple Meads Train Station and Bristol Airport, we are ideal for both business and leisure. We have a first come, first served car park with limited spaces. Parking is charged at £5.00 per day. Since the introduction of parking restrictions to the Clifton area, to park on the local roads you will need a parking permit from the hotel also charged at £5 per day. Free parking is available on Sundays and bank holidays only. Ranging from intimate to spacious and superior, our 41 bedrooms showcase the timeless Victorian elegance of high ceilings and expansive sash windows, most of which enjoy leafy outlooks. We offer home-away-from-home comforts including free Wi-Fi access and tea and coffee making facilities. ... more less
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- Also Known As:
- Best Western Bristol
- Bristol Best Western