We stayed here on a Saturday night when visiting friends in Bristol. Upon arrival, there is no sign to say where guests need to check in; the sullen barmaid didn't seem to be that interested when we asked but eventually we found a friendly man who would check us in. It seemed that the main focus of the establishment is the pub. We were asked to fill out a form of our details, which would have just been left on the table for anyone to look at while we were taken to our room had we not put it away on a shelf ourselves.
The room itself was splendidly decorated and very stylish and roomy. Unfortunately, a lack of attention to detail was evident e.g. no soap/hand wash in the bathroom and several hairs and dirty stains around the bath. Also, we had asked on the internet booking for the twin room to have double occupancy, which we assumed would mean that the twin beds would be put together (as it mentions on late rooms' description). As this hadn't been done, we therefore moved the beds ourselves and found several toe nail clippings in the carpet!
It was unclear from the website and the information available in the room whether breakfast was included in the rate - it became clear it wasn't but this should really be made evident in the website description as an additional £15 wasn't what we were expecting to pay (and one of the breakfast meals we had was just toast). Breakfast (which was tasty) was eaten in the main pub, to the sound of a generator hum - it would have been nice to have some music on to disguise this. Both morning staff were extremely friendly and helpful though.
Some improvements required before The Wellington can be worth paying £104 for (depending on what you have for breakfast).
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