We have stayed here several times before and loved it. I think we have always had a superior room before and last time we were upgraded to a deluxe so have always had huge rooms and space.
This time I booked a standard room with king sized bed and it was a tiny pokey little room (Echinata something like that) 3rd floor back with attic ceiling over the bed which made it very hard to get in and out of the right side of the bed (and I am only 5'5") had to crawl in and out. So stupid as they have put their standard bedside table on the left side which takes up so much room, there is none on the right side and no lamp. With just a little thought they could provide a narrower table on the left side to enable the bed to move over a little so that the right side would have space for a table and a lamp.... no genius required. We are beginning to realise just how formulaic the chain is, same food same furniture even if it doesn't fit! Usual good bathroom, huge and actually too big for this room - would be better to give over some of the space to the room.
I also would have thought it was good business practice to see who is a return visitor and give them a decent room!
Has really put us off especially as we had just visited the branch in Winchester which was very disappointing, still like the Mal Maison in Leeds though.
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- Also Known As:
- Hotel Du Vin And Bistro
- Hotel Du Vin Bristol