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Novotel Bristol Centre
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Reviews (1,578)
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803 - 808 of 1,578 reviews
Reviewed 5 November 2013 via mobile

Had a really lovely weekend in this hotel in Bristol. A 10 minute walk from the station it was located ideally for transport links and a short walk into the central town area. The room was spacious and ideal. Clean bathroom and towels as expected. The bar area was tidy and relaxing. The bed was perfect and the sizeable sofa bed was lovely although we didnt need it on this occasion. I will definitely be back here soon!

Stayed: November 2013, travelled as a couple
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBristolCentre, General Manager at Novotel Bristol Centre, responded to this reviewResponded 7 November 2013

I am delighted that you enjoyed your weekend break with us, thank you very much for taking the troube to post your review. Tim Howes, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013 via mobile

I stayed at the Novotel for one night while in Bristol as it was very convenient to Temple Meads Train Station.

Check in was fast and efficient and I was offered a complimentary newspaper to my room in the morning which was a nice touch.

The Room was very well appointed with bathrobes, a nespresso machine and a fridge with complimentary bottled water. These small touches really go a long way for someone travelling away from home.

The bathroom had an excellent array of toiletries - in fact better than a lot of 5* hotels I have stayed in. My only niggle was that the showerhead could have done with a good clean.

The complimentary Wi-Fi was of a high speed.

The bar was very comfortable to enjoy a drink before bed and the staff here were friendly and professional without being intrusive.

Breakfast on the other hand was not of a good standard. Upon arriving to breakfast, the Supervisor on the door told me that my breakfast was not included. I told her it was and had to return to my room to retrieve my booking confirmation email to prove to her it was. I told her that this was bad customer service but she didn't seem to be interested and no apology offered for the confusion on their end.

The quality of the food at breakfast was sub-standard. The scrambled eggs were the worst I ever ate - flavourless and very runny. The toaster only toasts the bread on one side and not very well. I had to put 2 slices of bread through four times to actually get the bread slightly brown on both sides. The food was actually displayed in Le Cruset dishes which dismays me. Terrible food in the most expensive of dishes.

Overall the hotel facilities are very good. The rooms are well appointed with very nice amenities that provide that "extra touch". But skip the breakfast and go room only as the breakfast just isn't up to a 4* standard.

Stayed: November 2013, travelled on business
Thank HotelGuestIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBristolCentre, General Manager at Novotel Bristol Centre, responded to this reviewResponded 7 November 2013

Thank you for your review and I am pleased that overall you enjoyed your stay with us. Please accept my apologies for the poor service you received at breakfast on this occasion, this is certainly not up to our usual standards. Tim Howes, General Manager

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Reviewed 4 November 2013

Novotel's and others in the Accor chain are always of a similar standard. This one is no different. It's pretty quiet for a location close to the centre of Bristol and good value for money, the breakfast bar is standard...

  • Stayed: August 2013, travelled as a couple
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Thank Boycie76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBristolCentre, General Manager at Novotel Bristol Centre, responded to this reviewResponded 5 November 2013

Thank you for taking the time to post your review, I am very pleased that you enjoyed your stay with us. Tim Howes, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 November 2013

I stayed at this hotel as it was the cheapest available in Bristol due to an offer on Expedia. I would definitely recommend as it was a comfortable stay with excellent facilities and friendly staff. Excellent value for money.

Stayed: July 2013, travelled with family
1  Thank Christien L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBristolCentre, General Manager at Novotel Bristol Centre, responded to this reviewResponded 5 November 2013

Thank you very much for your recommendation, we hope to see you again soon. Tim Howes, General Manager

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Reviewed 29 October 2013

just had a one night stay in this hotel and it was all very good. Clean room, comfortable bed. I got a good rate as booked early. Staff were particularly friendly and there was a relaxed atmosphere. Would recommend.

  • Stayed: October 2013, travelled solo
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1  Thank Sarah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NovotelBristolCentre, General Manager at Novotel Bristol Centre, responded to this reviewResponded 31 October 2013

Thank you very much for your review and your recommendation, it is much appreciated. Tim Howes, General Manager

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