On returning to my car after making an enquiry for a room I fell over the sloping curb outside of the hotel entrance. The resulting two severely sprained wrists meant the day I had to spend in Bristol was spent lying down in pain. The remaining two weeks I had as an international vistor in the UK has been ruined by the ongoing pain and need for splints on both wrists. The hotel manager's response to my predicament was focussed entirely on limiting any possible claim he thought I might make against the hotel. I had and still have no intention of making a claim against the hotel. I had hoped for some assistance in cleaning my coat smeared from the fall and an offer of accommodation to ease the diffculty I was facing in looking for a room in an unknown city while injured and encumbered with luggage. All I got was a conversation about the hotel's need to avoid any potential liability. Hopefully the management will take a serious look at the kerb and do something to avoid someone else hurting themselves. I won't stay in a Novotel place again ever.
- Official Description (provided by the hotel):
- This 4 star hotel is in the heart of Bristol centre ideal for both the leisure and business traveller with FREE WIFI throughout the hotel. Its just a short stroll from Bristol Temple Meads Railway station and also offers on-site payable car parking for up to 140 vehicles the perfect location. Shopping, bars, restaurants, night clubs and the majority of the city's attractions are all within easy reach by foot. The hotel offers event space over seven rooms for up to 200 people. Take time to relax in the comfortable bar & restaurant where you can sip your favourite tipple and enjoy casual dining. For the health conscious, In Balance offers a well equipped gym with a sauna and steam room. Bristol Airport is a short drive away in a Taxi or alternatively, jump on the Airport Express Bus which stops right outside the hotel. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Bristol Centre Hotel Bristol
- Accor Bristol Centre
- Bristol Novotel