Took my mum out for lunch here for her birthday at the weekend. We don't eat out often so I was excited to visit somewhere so unique. The website looks fantastic, it was just a shame it didn't match up to the food we received.
Despite booking a table, I was greeted to confused faces and told I didn't book a table? Luckily still got seated as it wasn't busy.
Lovely decor, but shame about the uncleanliness of the teacups and tablecloths. My mum had lipstick left over from the last customer on her teacup and the butter knives were fish knives?
I ordered tea and scones, and my mum and sister ordered toasties. After waiting quite a while, (although to be fair there was only one girl preparing all of the food) we received our orders.
There seemed to be something extra put into my sister's toastie and we tried to hold back from laughing as we extracted warm cucumber from the tuna mayonnaise? Unfortunately, my sister hates cucumber so we asked why it was there and was told they had run out of tomatoes for the "tuna, cheese and tomato toastie" which we ordered so substituted for warm cucumber without even asking? Very strange, but provided us with a giggle at least.
The girl was very apologetic and polite when we explained and topped up our tea and gave more crisps. It's just a shame that the rest of the food didn't make up for the toastie.
My scones were rather dry and in my opinion, the breakfast tea was horrible. My mum's toastie was better (brie and cranberry) but didn't seem very substantial for £4.75. The bread looks like ordinary sliced white and the salad was unfortunately, on the brown, wilted side.
Upon leaving, my mum went to the toilet and remarked how unclean it was.
I felt afterwards, that I had let her down by taking her here for her birthday and being honest, I feel like we would have had a nicer time and much better value for money at Costa.
All in all, after the initial confusion about my booking, the staff were friendly enough and I like what they are trying to achieve with the tearoom, I just feel the food and general uncleanliness let it down on this occasion.
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