I don't like to criticise hard working restaurants, but the volume of praise for Vittles makes me feel I should provide our experience.
We ordered online (which quotes a default 45 min delivery) at 19:00, the text confirmation stated 90 minutes for delivery. Understand Saturday nights are busy, but we wanted to eat before that so we phoned and asked if we collected if it would be sooner (or if not we could cancel, not a problem), we were assured "It will be delivered by 8". 20:20 rolls around, so we call up, and are told it will be another 10 minutes. We point out the original conversation, no apology, lady didn't seem to think there was a problem with completely failing on a promise.
Unfortunately the food varied between average and poor:
- Onion Bhajis: Good
- Chicken Madras: Hot, but not very flavoured (decent amount of chicken)
- Lamb Rogan Josh: Very poor quality lamb, most if the meat ended up in the bin, poor sauce
- Naan: Poor
- Pilau Rice: Good
Shame, we were looking forward off the back of a recommendation (and there seem to be many positive reviews here), we didn't go in expecting the world given the very reasonable prices, but unfortunately we shall not be ordering from here again.
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