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“So hot and stuffy” 3 of 5 bubbles
Review of Ibis Bristol Centre

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Ibis Bristol Centre
Ranked #19 of 37 Hotels in Bristol
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1,411 reviews from our community

Traveller rating
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    287
    114
    61
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (162)
Date | Rating
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English first
Edinburgh, United Kingdom
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

We came down to Bristol and stayed at this Hotel from Monday 10th to Friday 14th March 2014. We received excellent Customer service throughout our stay. our Room was very clean, tidy and had everything that you would need for a comfortable stay, comfy beds, coffee and tea facilities in our room, Great powerful shower. We were in Room 461 which is well out of the way so it is lovely and quiet. We went for breakfast a couple of times at Foggs Restaurant costing just over £7.70pp per day. Great cooked Breakfast if you fancy it also Croissants, Muffins, toast etc. Cereals are also available. Excellent value for money!. The area surrounding the Hotel has lots of eating places and is very centrally located. We would definitely stay here again!!!!!!

Room Tip: Room 461 is situated at the top floor away from the main drag. Very quiet and peaceful!!!!!
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lynn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 18 March 2014
Dear guest,

We very much appreciate your comments regarding your stay at Ibis Bristol Centre. It is always a pleasure to receive positive feedback and I will certainly pass on your comments to my team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back soon.

Kindest Regards,
Maria P.


Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 14 March 2014

Location very good but poor service, Towels were replaced whether you wanted them or not therefore not saving money as advertised in room. had to chase housekeeper for bath towels as they were replaced by hand towels, shower gel ran out so had to go to reception to get another.
Breakfast was extremely poor as we had to wait for dishes then bacon, sausages, butter and coffee machine ran out.

  • Stayed February 2014, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 18 March 2014
Dear guest,

Thank you for taking the time to tell us about your stay at the Ibis Bristol Centre, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every guest and your feedback is very important to us. I would like to confirm that we are taking the appropriate measures to address your concerns and prevent future occurrence.

Kind Regards,

Maria P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beds
Level Contributor
205 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 bubbles Reviewed 12 March 2014

If you are looking for atmosphere, then you are wasting your time at this or any Ibis. For business convenience, it was ok!!!

With too few staff for the hotel, I did feel a little sorry for them as they were juggling the bar, reception and the needs of other guests. I would say that this is somewhere that is 'ok' if you need to be here, otherwise there are other nicer locations in Bristol.

Room Tip: They are all the same, in this clone hotel, if you are looking for special, try somewhere else.
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  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank MortimerLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 14 March 2014
Dear guest,

Thank you for your feedback received following your recent stay at Ibis Bristol Centre. I was sorry to read that your stay on this occasion fell short of your expectations and I apologies for for the poor service you received. Please be assured that this is not a true reflection of the high standards upon which Ibis prides itself.

Kind Regards,

Maria P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bristol Centre

Property: Ibis Bristol Centre
Address: Explore Lane, Bristol BS1 5TY, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#15 Romantic Hotel in Bristol
#18 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Bristol Centre 3*
Number of rooms: 182
Official Description (provided by the hotel):
The Ibis Bristol Centre is ideally situated within the bustling Harbourside district of the city of Bristol, and a short stroll away from the city centre and shopping facilities. With easy access by road or public transport from Bristol Airport and full access to the M5 and the M4 corridor via the M32, reaching the hotel is simple. Boasting a capacity of 182 rooms of twin and doubles beds for two adult occupancy, and with disabled access for both room types. A newly refurbished restaurant serving until 22:00 and bar serving until midnight along with a newly developed public area. Services include free Wifi and a discounted stay rate for overnight and long stays at the nearby Millennium square (underground) car park. Always service with a smile. ... more   less 
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Also Known As:
Ibis Bristol Centre Hotel Bristol
Accor Bristol Centre
Bristol Hotel Ibis

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