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“bristol central ibis”

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Ibis Bristol Centre
Ranked #19 of 37 Hotels in Bristol
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1,422 reviews from our community

Traveller rating
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    61
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (164)
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Birmingham, England
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 19 April 2014

I have used this IBIS on about 3 occasions when staying in Bristol on business. I used it when other alternatives were not available. I expect a budget chain hotel to be functional rather than pleasant but the Ibis is at the high end of the "Soulless Box" scale.
The rooms are very basic but clean. The lack of air conditioning makes it stuffy and the window was difficult to open. The TV did not work. The capsule style shower room was also fairly depressing.
On the positive side the staff were reasonably friendly and quick and the breakfast was quite good.

Room Tip: Higher up so you can open the window without too much noise
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oakie_Dude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 23 April 2014
Dear Oakie,

Thank you very much for your feedback. I was sorry to hear that the standard of our rooms did not meet your expectations, however; I am glad to read your comment regarding the service received from our staff and you enjoyed our breakfast. Hope we can welcome you back soon.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 16 April 2014

Very pleased with all aspects of the hotel. Booking in was efficient although my room was not ready.
I was surprised by the amount of Hen/Stag parties staying there even if that was the reason for my stay. Saying that there was not a lot of disturbance during the night and we enjoyed a good night's sleep.
Very impressed with the security arrangements especially when returning to the hotel at night. Only allowed in by showing identity and having a booking.

Room Tip: Higher floors are quieter I understand.
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  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaPPhire23_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 17 April 2014
Dear guest,

Thank you very much for your feedback regarding your recent stay at the Ibis Bristol Centre. I am delighted to hear that you enjoyed your stay with us and you found our hotel a good place to stay. Hope to welcome you back in the near future.

Kind Regards,
Maria P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 11 April 2014

I have stayed at this hotel many times as it is a good location for me.I gave a review last year praising this hotel.
Something seems to have happened recently and standards have slipped this year, as my last two visits in February and again earlier this week have not been a good experience.The beds on both occasions were terrible with a double bed with two thin useless mattresses that slide about, with a double duvet cover with a single duvet which is absolutely useless,previously the beds were comfortable and a good night`s sleep possible.
On this weeks visit my son`s room had an overpowering foul drain smell which staff could do nothing about as there were apparently no alternative rooms and they had to endure that stench all night which was disgusting.That had to taken up with the manager in the morning, whose answer was to offer a paltry 10% reduction which was eventually changed to a refund after refusing the derisory offer.
I sincerely hope this hotels standards can rapidly be returned to it`s previous level of good service.

Room Tip: Avoid 119 unless you want to sleep in a sewer.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rikrok5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 12 April 2014
Dear guest,

Thank you very much for your feedback. I would like to sincerely apologise for the shortfall in the standard of service on this occasion. Please feel free to contact me on H5547-HK@accor.com if you would like to discuss further.

Kind Regards,
Maria P.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welwyn Garden City, United Kingdom
1 review
4 of 5 bubbles Reviewed 8 April 2014

Good value for money, no frills hotel. Room good size, clean, everything I needed. View out the window straight into someone's office and can hear other people in their rooms but it didn't worry me, I wasn't there for a holiday.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria P, Manager at Ibis Bristol Centre, responded to this review, 9 April 2014
Dear guest,

Thank you very much for taking your time in writing your review. I am delighted to hear that you enjoyed your stay. Hope to welcome you agin in your next trip to Bristol.

Kind Regards,
Maria P.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Bristol Centre

Property: Ibis Bristol Centre
Address: Explore Lane, Bristol BS1 5TY, England
Phone Number:
Region: United Kingdom > England > Bristol
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#15 Romantic Hotel in Bristol
#18 Family Hotel in Bristol
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Bristol Centre 3*
Number of rooms: 182
Official Description (provided by the hotel):
The Ibis Bristol Centre is ideally situated within the bustling Harbourside district of the city of Bristol, and a short stroll away from the city centre and shopping facilities. With easy access by road or public transport from Bristol Airport and full access to the M5 and the M4 corridor via the M32, reaching the hotel is simple. Boasting a capacity of 182 rooms of twin and doubles beds for two adult occupancy, and with disabled access for both room types. A newly refurbished restaurant serving until 22:00 and bar serving until midnight along with a newly developed public area. Services include free Wifi and a discounted stay rate for overnight and long stays at the nearby Millennium square (underground) car park. Always service with a smile. ... more   less 
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Also Known As:
Ibis Bristol Centre Hotel Bristol
Accor Bristol Centre
Bristol Hotel Ibis

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