My port of call in Bristol used to be the Hotel du Vin, but following a disappointing stay there on my last visit (check out the review) this time I opted for the Holland House. I mainly chose this hotel because it is just around the corner from Temple Meads Station. In the event this proved not to be such a great choice.
The hotel is in a pretty grotty area and the views from the first floor rooms at the sides and back of the building are most definitely “gorblimey”. My room faced directly onto a rough boozer less than 30’ away (probably explains why the curtains were already closed when I checked in late afternoon before dark). The rooms are sparsely furnished and seem to be designed for one-night-stays, in that they have tiny wardrobes and little storage space. That’s not a problem for me, but a couple booking in here for a few days would struggle to unpack their bags completely. I suppose the Spartan style might kindly be described as “shoestring chic”.
The room did have a decent flat-screen TV but there was no CD or DVD player – something you would now normally expect to find in an “executive room”. The room was clean enough but there was a lack of attention to detail. The handset for the TV was missing (took two calls to reception to sort out) and one of the towels in the bathroom was badly marked.
Dinner was just about okay overall but there were too many false notes to justify the prices charged. A fillet steak (£22.50) lacked flavour while the potato dauphinois that came with it was undercooked and greasy. The cheese course was absolutely dire: five chunks of tasteless supermarket cheese straight out of the fridge. On the positive side, the wine-list featured some good bottles at reasonable prices. The service was pleasant enough and top marks go to the French Maitre D’ (who is surely wasted in this establishment, particularly when it fills up with corporate yobs).
Breakfast was chaotic and unpleasant. Both the dining room and the number of staff were too small to cope with the hoards of guests. As for the breakfast food...well, as a previous reviewer has remarked, it was no better than you would get at a motorway service station (where you would pay a fraction of the price).
Would I stay at this hotel again? No way – there are much better options for the B&B rate of £164.
- Official Description (provided by the hotel):
- Enjoy the hospitality of the 4 star Mercure Bristol Holland House Hotel & Spa which is perfectly placed for business or leisure, be it a family break, city getaway or a fun filled adventure in this cosmopolitan metropolis. All 275 rooms are contemporary and well appointed bedrooms with large beds. The Urban Bar & Kitchen offers a vibrant and contemporary atmosphere with a fantastic open plan dining facility. Using the finest local produce, you can expect urban food, unsung heroes along with some guilty pleasures to satisfy your appetite. For ultimate relaxation and indulgence why not visit the Spa which offers various treatments, a large indoor heated pool and fitness suite. An affordable yet stylish and luxury hotel that delivers and will ensure your stay is memorable. ... more less
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- Also Known As:
- Mercure Holland House Bristol Hotel Bristol
- Mercure Holland Hotel Bristol
- Accor Holland Hotel Bristol