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“Christmas lunch in January!”

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Holiday Inn Aylesbury
Ranked #3 of 6 Hotels in Aylesbury
Chesham, United Kingdom
Level Contributor
55 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Christmas lunch in January!”
4 of 5 bubbles Reviewed 16 January 2014

I attended a "late Christmas lunch" this week at the Holiday Inn Aylesbury. The staff could not have been more attentive to all of our needs (party of 38) The food was of a good standard, well presented. The price was also very good for three courses followed by mince pies and coffee. Well done to the kitchen staff, manager and the rest of his staff.

  • Stayed January 2014, travelled with friends
    • Value
    • Service
Helpful?
Thank Danny M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 10 February 2014
Dear Danny M
Thank you for taking the time to share your experience further to attending your lunch event in January. It was great to learn that you enjoyed your "late Christmas Lunch" the kitchen team will be pleased to learn of your feedback, equally I shall be delighted to share your comments with regard to the attentive and friendly service you received from the Restaurant team.
With kind regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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708 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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  • Spanish first
  • Any
English first
Lincoln, United Kingdom
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 12 January 2014 via mobile

Whilst the hotel welcome and facilities (gym and pool) are of the highest standard, I fond it somewhat strange in this day and age that the wifi was not free to guests staying in the hotel. I have stayed in some hotel that are of a much lower standard than this hotel and they offer free wifi access...

Stayed January 2014, travelled on business
Helpful?
1 Thank Andrew4746
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 16 January 2014
Dear Andrew4746
Thanks very much for taking the time to provide your feedback further to your recent stay with us at Aylesbury. I was really pleased to read that you found the facilities and hotel welcome of a high standard, always great to receive nice comments such like. With regard to WiFi, we currently provide on a complimentary basis to all Gold and Platinum members of IHG Rewards Club, a free to join loyalty programme available to all hotel guests, and recognised in all IHG properties around the world, with base members being able to enjoy complimentary use from July this year onwards.
Many thanks once again for your comments.
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, UK
Level Contributor
383 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 255 helpful votes
4 of 5 bubbles Reviewed 7 January 2014 via mobile

Holiday Inn Aylesbury, at £50ish for a *king* sized bed (not all rooms have, but it's clear when you select) & good sized bed room, was good value in our opinion. For the night we stayed this was the same price as Premier Inn Tring (a couple of miles away), whose rooms are tiny in comparison.

The rest of the hotel looked very family friendly, with toys out for use. There is lots of seating in reception and a bar area. All looked v pleasant.

We would definitely stay here again, and in preference to the close - by Premier Inn if the prices are similar.

Stayed January 2014, travelled with friends
Helpful?
Thank PennyPurples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 16 January 2014
Dear PennyPurples
Thanks for taking the time to provide your feedback further to your recent stay with us. Delighted that you had an enjoyable experience and all being such good value for money, with rates such as those you purchased being available many weekends and throughout the year.
We look forward to your return.
Many thanks
Ian
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St. Helens, England
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

We stayed here on Christmas Day night when we were visiting family in Aylesbury. Check in and check out were quick and efficient and all the staff we met were pleasant and helpful.
The hotel was bright and modern. There was a bit of a queue at breakfast next morning, but I think this was because most people had a lie in and all arrived at the same time. Despite this, staff coped well and still had time to deal with requests from guests. There was a little wait for hot food to be replenished, but again, this was because so many people arrived at once. We would happily stay here again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happytraveller22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 16 January 2014
Dear Happytraveller22
Thanks for your feedback further to your recent stay with us. I was really pleased to see that you enjoyed your stay with us over Christmas and found the hotel modern and comfortable. It was also good to know that the hotel team delivered a friendly and positive throughout and that you experienced a good breakfast.
Many thanks
Ian
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oxfordshire
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 bubbles Reviewed 27 December 2013

Booked two rooms for Christmas day, check in was quick, rooms were clean but looking a bit tired especially in the bathroom where paint was flaking off the ceiling and taps on bath covered with lime scale, we did find the selection of tea and coffee a bit mean within the room as we only drink green tea, only normal tea was available.
When returning to the hotel in the evening the temperature was quite warm, we all decided to have a drink in the bar unfortunately there was some “Travellers” staying in the hotel and the men were getting very loud and aggressive along with the gutter swearing, we retired for bed and again we found the temperature overwhelming in the bedroom even turning the thermostat down , I also found the pillows a bit small and hard.
Breakfast was good with good choice of hot and cold buffet, but checkout was poor as a guest was complaining about his booking I stood at the desk for around 6-8 minutes with two receptionists attending to the complaining guest they totally ignored me, thank you Mr Complaining Guest as he asked one of the receptionists to attend to me otherwise I would still be standing there for the rest of Boxing day.
Overall Holiday Inn has lost its image their hotels are looking tired and need to keep up with the competition, I have used them in the past but changed to the new kids on the block Premier Inn, I feel the rooms are of better quality and that includes green tea, nicer beds with soft pillows and duvets

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sport53uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Aylesbury, responded to this review, 12 January 2014
Dear sport53uk,

Thank you for taking the time to express your thoughts and concerns. It is unfortunate that this visit was a disappointment on several aspects especially with your experience upon check out and room temperature being a problem. We take all reviews negative or positive very seriously and we will use the points you have raised to improve on what we can offer.

Sincerely,

Pam G
Case Manager
IHGCare
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Birmingham, United Kingdom
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 16 December 2013 via mobile

From the minute we arrived here we knew the guests came first. Mohammed should be running the company!! Knowing there were Christmas Parties we were allocated a room well away from revellers and noise by him. Room was great and you could not fault the whole experience. The only let down was Aylesbury itself. Other than that brilliant.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 20 December 2013
Dear John P
Thank you for taking the time to provide your feedback from your recent stay at the Holiday Inn Aylesbury. I was really delighted to learn that Mohamed had delivered such a fantastic guest experience for you. Actions such as those you mention whereby he shows the thought he places upon ensuring our guests have a great stay are most typical of the passion he has for ensuring our guests comfort.
Thank you
Ian Rees
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Europe
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 15 December 2013

We spent a pleasant couple of days at the hotel and the room was fine on the whole - we had been upgraded as members of their loyalty scheme. The only real problem was that the air conditioning did not work - the hotel are clearly aware of this as there was a note in the room advising that fans were available on request! It was warm when we were there (in June) and air con would have been better - but a fan was quickly provided when we asked. The property generally is fine - with a small garden with outdoor seating and quite a good sized lounge area around reception. We decided to have breakfast in the hotel as we were offered a good discount and it proved to be a good decision. There was plenty of choice - including a machine which produced small pancakes! Masses of parking available. We didn't get time to use the swimming pool. The Receptionist was very helpful and kindly printed off some information (about Bletchley Park) for us - which was much appreciated.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MarbellaSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IRees, General Manager at Holiday Inn Aylesbury, responded to this review, 20 December 2013
Dear MarbellaSue
Thanks for your Trip Advisor feedback. It was great to learn that you enjoyed a comfortable stay with us earlier in the year. Sorry but I am unable to identify why the Air Conditioning within your room was ineffective due to this being some months ago, however I do recall we had an issue with a compressor unit in the summer, so it was possibly linked to this, however good to see that the team were thoughtful and looked to provide fans. It was also great to see that the Reception team recognised your status as valued IHG Rewards Club members by providing an upgrade, all to often this is not possible due to the level of business, but glad we were able to on this occasion.
Yours sincerely
Ian Rees
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Aylesbury

Property: Holiday Inn Aylesbury
Address: Previously ASTON CLINTON Road New Road, Aylesbury HP22 5QT, England
Phone Number:
Region: United Kingdom > England > Buckinghamshire > Aylesbury Vale > Aylesbury
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Aylesbury
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Aylesbury 4*
Number of rooms: 139
Official Description (provided by the hotel):
Holiday Inn Aylesbury offers stylish yet comfortable surroundings for the business and leisure guests alike. The hotel enjoys a semi-rural location on the outskirts of Aylesbury conveniently located on the A41, yet within easy reach of the M25, M40 and M1 motorways.This hotel is a suitable base for visiting Silverstone, Stoke Mandeville Hospital, Whipsnade Zoo & RAF Halton. Holiday Inn Aylesbury combines an excellent range of facilities - 139 bedrooms,including family rooms,interconnecting rooms and 60 Ground floor bedrooms including 2 fully accessible rooms and all public areas are situated on the ground floor. Junction restaurant, Hub bar and lounge facilities overlooking the Courtyard Gardens. Kids Stay & Eat Free* *Terms and Conditions apply. The Spirit health and fitness club including indoor swimming pool, steam Room, gym, dance studio & two beauty treatment rooms. Air Conditioning, High Speed Internet Access & Wireless Internet access available in all bedrooms, public areas and Conference Rooms. Holiday Inn Aylesbury is a perfect venue for Meetings and Events with a large selection of Suites catering for up to 130 delegates. The hotel is one of the few venues that has a license for hosting a Civil ceremony in its gardens or alternatively in 2 other venues inside the hotel. Complimentary onsite parking available. ... more   less 
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Also Known As:
Holiday Inn Aylesbury Hotel Aylesbury
Aylesbury Holiday Inn

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