We booked to stay the night after going to the theatre in Aylesbury to save driving back to London. Arrived about 415pm and there was a long queue to check in and enquire about bookings for rooms and functions. The manager invited us to take a seat in the bar while she dealt with the queue and we ordered drinks and booked a table to eat before we went out. She came to let us know she was ready and apologised that everyone turned up at once.
The room was small but seemed clean at first glance, but all the surfaces, lights, chairs etc were dusty.
Unfortunately the kitchen had a mechanical failure and the menu was very restricted, no Sunday roast or grills, but we had a reasonable meal and friendly service.
After the theatre we returned just after closing time at 10.35 but were told by the bar staff that we could not buy a drink or a packet of crisps to take to our room even though we were residents.
Returned to the room and discovered there was no toilet paper and also wanted to know if the tap water in the bathroom was drinking water, and found the phone was not working to contact the night porter. The bed was not very comfortable, but we settled down and were then disturbed by voices through the walls either side-apparently there was a domestic going on and the police were called. Obviously not the hotel's fault, but by then we decided to give up, get dressed and drive home. The manager had been called out because of the trouble, and was profusely apologetic and refunded our money without question.
Overall a catalogue of problems, mostly outside their control and dealt with as well as one could ask, but the housekeeping needs a major shakeup to improve room standards.
- Official Description (provided by the hotel):
- If you're looking for a hotel with character near Tring and the Chiltern Hills, this charming 19th century lodge, nestled in the ancient Aylesbury village of Weston Turville, is a great place to stay.In the 1800s, local farmers tethered their horses to the fence of the pub while they popped inside for a drink. Back then there was barely enough room for four tables. These days, guests can enjoy much more spacious surroundings, which combine all the rustic charms of the original old English inn together with plenty of 21st century comforts.Upstairs there are 16 modern rooms while the pub, among the cosiest around, is the perfect spot to enjoy a few heart-warming drinks and some fresh, seasonally inspired food.You'll find the village near Aston Clinton and Aylesbury, just down the road from the renaissance-style splendour of Waddesdon Manor. Nearby, you can venture into the hills along the famous Icknield Way or relive the glories of the age of steam at Buckinghamshire Railway Centre. ... more less
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