To begin with, I'm a Platinum Priority Club member and even though I provided my details at the time of booking and at check in, I was not upgraded to an Exec room. This meant I was in a standard room, with no free wifi.
The biggest disappointment/annoyance was when the hotel staff knocked on my door, and then called the room to check something on my breakfast room service order. This doesn't sound bad... But it was ONE in the MORNING! Any wonder I didn't answer the door?!
When the breakfast arrived, it was terrible. Items were missing, the yoghurt was vile and the cooked breakfast was utterly bland and tasteless.
The room cleaners should also check the room temperature. I woke up in a sweat, with a dry mouth,as the heating had been left at 32 degrees.
I've stayed in quite a few Holiday Inns. I'm afraid to say that this was the worst one yet.More