On arrival the manager was very pleasant. The room was adequate but very cold, I was tired and had had a long day/journey so was looking forward to a nice hot meal followed by a relaxing hot bath, a bit of TV and bed. This is where it started to go wrong.
There is no restaurant at the hotel which the manager did apologise for as it is still listed on last minute.com so had to walk into town (5 mins down a very steep hill, not good in heels!) although there is a choice of takeaway menus behind reception (some of which deliver to the hotel apparently). On arriving back in the room (still very cold) I did turn the thermostat up on the radiator, I noticed the bathroom was very dirty and the ceiling and window covered in mould. The bedroom was dirty and fortunately I didn't see the culprit responsible for all the cobwebs but they wouldn't have been out of place in "I'm a celebrity", so big you could swing from them! The tv only had 2 channels working, bbc1 and bbc2. I did mention to the manager and he did offer to come to my room to retune the tv, which I declined as I just wanted to get to bed. It was late so I decided against a bath. Big mistake!
The bed was comfortable albeit there were hairs on the bed linen (not mine). On waking in the morning I decided to have a shower. NO HOT WATER, only cold!! The towels were threadbare and had holes in them. The blind in the bedroom was frayed.
I wasn't sure whether or not to attempt breakfast as unsure of the cleanliness of the kitchen. I did however venture down to check it out, it was ok to be fair. Choice of hot bacon, mushrooms, beans, scrambled egg, toast, orange juice and cereal, tea or coffee. The decor is tired and dirty and needs updating but the staff were pleasant. On checking out I did mention all of the above to the receptionist and the manager and said I wasn't happy about paying, they basically laughed at me! Pros: free parking, hair dryer, tea/coffee facilities in room.
Cons: dirty, cold, tv not working properly, no hot water, tired.
Would I stay again: definitely not, would I recommend: definitely not.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, TripOnline SA, Priceline, Travel Republic (UK), Traveltool, S.L.U., Cancelon and Evoline ltd so you can book your Abbey Lodge Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Abbey Hotel High Wycombe
- Abbey Lodge Hotel High Wycombe, Buckinghamshire