Visited Bluegrass on Saturday night (07/09/13) looking for a table for 3. 45 minute wait (turned out to be an hour) meant a lengthy delay as you cannot book tables for less than 8 people, you just have to show up. We we're happy to wait and they said they would call my mobile to let me know when the table was free (nice touch) so we waited in a nearby bar. Eventually, we came back to the restaurant to be seated after an hour of trying not to be distracted by other options. The management then informed us that they had sold out of practically everything - Brisket, Ribs, Chicken - ALL GONE. The only option was to order a Burger or Pulled Pork. I went with the Pulled Pork, which was delicious. I planned to order one of the Pit Boss trays for myself - sort of a Man v Food thing, so will have to try another time. Given the place has only been opened a short time, the staff (under intense pressure) were very polite and courteous - they was not much they could do as the smokers only fit a certain amount of meat in! The food was tasty and the venue was well decorated and authentic. Would love to get the full experience, my advice is go early at weekends (5pm)! I'm going to try a midweek rainy Wednesday night and see if its any better than a very good rating.
One last thing, I would have stopped all phone orders knowing how busy the restaurant was! Customers that have travelled to eat at the establishment should not see people picking up takeaways when the the menu has been limited.
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