We had to wait about 10 minutes for a table, despite there being many empty tables. There was a big delay in our order being taken and when we did eventually receive our food, most of it was lukewarm, told the waitress and her response was that she would tell the chef! The side dish we ordered came after everything else was finished. The floor was filthy from a previous customers spill, which no-one cleared up. Service was weak, we had to put coats on and scrape the floor with chairs to finally get the attention of the staff to pay the bill and leave. We have been before, and it was a much better experience, but it still doesn't represent a pleasant, value for money experience. Getting a plastic giraffe with your kids drink doesn't compensate I'm afraid.
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