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“excellent!!!”

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Premier Inn Cambridge (A14, J32) Hotel
Ranked #7 of 36 Hotels in Cambridge
Certificate of Excellence
Reviewed 17 April 2014

Excellent, clean, good beds, well located, no problems to park the car, staff is friendly, absolutely no noise in the hotel. We will certainly come to this hotel when we come to Cambridge some time!!!

  • Stayed: April 2014, travelled with family
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Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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910 - 916 of 1,584 reviews

Reviewed 17 April 2014

Hotel reception welcoming, the public areas and rooms were very clean, food excellent and brilliant staff - made a 6 day business stay with 53 delegates run smoothly. Would definitely stay there again.




  • Stayed: April 2014, travelled on business
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Thank Sandy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Usual standard of room, not been disappointed with premier inn yet. Chose for location as on our way home from the South coast and wanted to break the journey. Spent time in Cambridge before checking in (and ate there too) so can't comment on the restaurant but in terms of location pleased we did as there is no other choice but the hotel to eat in. Check in was okay and after that we didn't move from the room till check out so no complaints. Liked the spare tea/coffee/milk being in the reception area rather that having to ask for it - much easier than some. Road was busy all night but didn't keep us awake, just aware of it when you were awake

Room Tip: Not sure if you can get away from the road but worth asking if you are a light sleeper
  • Stayed: April 2014, travelled as a couple
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Thank JandK2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

the hotel is not central, you need a car or travel to town by bus (10 min). the reception staff was very friendly and the room very clean, although a bit smelly. It seemed the window hadn't been opened for a while. apart from the friendly reception staff the hotel manager should remind all other employees of saying hello to guests when walking through the hotel.
one thing that I was quite disappointed with was breakfast. I was rather looking forward to it but the quality was rather mediocre. No fresh joghurt, ham, cheese or fresh bread in sight. Just the usual: baked beans, sausages and eggs, toast and cereal. didn't do much for me especially since they charge additionally over GBP 8 per person. Would not do it again but rather go into town and have breakfast in the sun in a nice cafe somewhere.

  • Stayed: April 2014, travelled as a couple
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Thank Nina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

We had chosen this hotel for its location and budget nature. We had never stayed at a Premier Inn before. From the outset, the female receptionist was excellent. She suggested changing my father-in-law's room to one near to the lift, as he has mobility problems. This made a great difference to his stay and therefore ours. The rooms were clean, comfortable and spacious - there was no "budget" feel at all.
The breakfast, on an eat as much as you like buffet style, was very good and the hot food was fresh and tasty and frequently replenished. The hotel was quiet inside, despite being near to the A14. As it was a Saturday, I can't comment about noise from the building work nearby.
Very well done to all staff and the architect. We are staying in two more Premier Inns next month and are now looking forward to those stays.

Stayed: April 2014, travelled with family
Thank JohnTheWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

had a good stay, very clean room, comfy bed, friendly , helpful staff. back again in august, on business. so happy to stay there again, the food is ok, but not the best I have had, but being a chef I am fussy

  • Stayed: April 2014, travelled on business
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Thank Edward J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2014

A fairly new Premier Inn that is failing through (IMHO) bad training of staff who were completely overawed by a busy Sunday night. Reception staff seemed that they just wanted to go home rather than caring for customers.

Total lack of co-ordination between the staff particularly regarding restaurant for Dinner. They apparently had 30 covers to fulfil so couldn't decide whether they need 1 hour or more than 2 hours to clear the backlog .... 30 meals takes 2 hours ???

Of course, in the end when I insisted that our order was taken it took about 20 minutes to serve us - but it was only because of my stubbornness in insisting that I wanted to eat. Really showed that staff weren't trained in planning and, most particularly, in working together.

In the room we tried - and failed - to turn down the heating that was stifling. Staff said that if it wasn't working they'd have it looked at in the morning !!! Only choice was therefore to open the window (thankfully we could) but then we had loud noise all night from the busy A14 that ran very close to our window.

Hopefully this is not an example of over aggressive expansion by Premier Inn. I do stay with them regularly and am normally very satisfied (apart from those awful soap dispensers that rarely work properly) but this hotel seemed totally unorganised making me think that staff training was either non-existent or, at the very least, poor.

I did not invoke the 100% Guarantee as I couldn't be bothered to have to try and get sense out of the staff.

  • Stayed: April 2014, travelled on business
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Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Cambridge (A14, J32) Hotel

Address: Ring Fort Road, Cambridge CB4 2GW, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Free Parking Restaurant Suites Wheelchair access
Hotel Style:
#1 Family Hotel in Cambridge
#1 Best Value Hotel in Cambridge
#2 Romantic Hotel in Cambridge
#8 Business Hotel in Cambridge
Price Range: £49 - £104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cambridge (A14, J32) Hotel 3*
Number of rooms: 154
Official Description (provided by the hotel):
Whether you're messing about on the river or serious about your studies, Premier Inn Hotel Cambridge (A14, J32) is in the perfect place to stay. From the colleges to the business parks, you'll find great transport links too. See the Red Arrows take to the wing at Duxford, or run like the wind at the Chariots of Fire race. Let your imagination take flight wandering through the tranquil grounds of Anglesey Abbey, or land on a bargain with some shopping in Cambridge. Then fly back to the hotel for some lovely food and a comfy bed. Directions: From A14 Jct 32: Follow signs for B1049 (Signposted City Centre). At 1st set of traffic lights, turn left onto Kings Hedges Road, then 1st left onto Iceni Way and follow the road to the right. Transport and local information: Cambridge University 2.5 Miles Cambridge Railway Station 4 Miles Cambridge City Airport 4 Miles Wandlebury Country Park 7 Miles ... more   less 
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Also Known As:
Premier Inn Cambridge (a14 j32) Hotel Cambridge

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