we stayed at the hotel for 1 night in the penthouse suite. we booked a spa package, which inluded breakfast & a spa treatment for 2 people.
the hotel is well located, albeit with no onsite parking, which is a 5 min walk away (£15) overnight charge not included in rate.
on arrival welcome was pleasant.
room was nice, spacious & bright with associated facilities you would expect for the best room in hotel.
bathroom was also very small in proportion to rest of room.
spacious terrace looking out over cathedral & river - best feature.
an hour after arriving we called reception to book our spa treatments, only to be told the earliest available times were 12 & 1pm which was too late for us so we were not able to use the spa facilities - worst feature.
we also expected some celebratory wine on arrival in the room, which was not there - once advised the staff arranged for a bottle of prosecco on the roof terrace, but nibbles were not available.
breakfast was nice buffet but self serve.
main down side was upon leaving when we asked for the bill to be discounted to reflect the lack of spa treatments. the staff only offered £30 - from a total room cost of £355, which i thought was offensive. after speaking to three members of staff & the hotel manager who was quite rude we were finally offered an £80 discout, which we accepted simply to avoid further debate with hotel staff & not wanting to ruin our stay.
overall average hotel
- Official Description (provided by the hotel):
- The Varsity Hotel & Spa is located on the edge of the picturesque River Cam in the heart of Cambridge and just yards from St John's, Trinity and Magdalene College. Ideally situated for punting, shopping, sight-seeing and nightlife, The Varsity hotel guests are truly immersed in the culture and charm of Cambridge life from the moment they arrive. Recharge in the wonderful Elemis spa before soaking up the beautiful skyline with drinks on the hotel's roof terrace,afternoon tea or dinner in the Six Panoramic Bar & Restaurant. Alternatively, guests can indulge in a hearty meal in the River Bar Steakhouse & Grill. Valet parking available from 7 am to 10 pm for hotel's guests. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, TripOnline SA, Evoline ltd and Cancelon so you can book your The Varsity Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- The Varsity Hotel And Spa
- The Varsity Hotel Cambridge