I repeat: this place is a dump. It needs to be stripped down, gutted, facelifted, cleaned, and remodeled. Mold in the bathrooms, holes in the walls, water damage and holes in the ceilings, busted plaster, peeling wallpaper, threadbare furniture, dirty and torn carpets, and pretty much shabby all the way around are some of the highlights. Not nice, not clean, ugly and old. It is very clear that the owner De Vere group does not care about this property. Faded glory.
And, by the way, the photo on the website of the grand hotel on the green is not where you will stay. What they don't show you is the "new" hotel attached to the left of the big building: an ugly 1960 raised brick building constructed on top of their car park. Nothing grand about it.
Staff was very friendly and helpful. Apologized for their dump of a hotel and stated it is due for a refurb. But does this mean it is going to get one? I'd be embarrassed to work there.
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
- Also Known As:
- Hotel De Vere University Arms