Beware the special offers - the gallery of room types doesn't match the reality!
I received an emailed special offer from De Vere Hotels and I booked a "King room" as the gallery photo of a large room with 4 poster bed, etc., looked great.
The reality after checking in - a "tired", executive corporate style, room in a modernish wing. Lights not all working, mouldy tiling sealant, chipped fittings. Not bad enough to move after a tiring journey but a big disappointment.
Response from reception staff and the manager to my queeries about room type and defects; I'd been upgraded and it was cheaper than other hotels in Cambridge !!
Not a good experience.
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your University Arms Cambridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel De Vere University Arms