We paid £129 for a 1 night stay and think that it was an absolute joke and a complete insult of a stay. I had come all the way from Sri Lanka to sit an exam in the morning. From the room we could hear loud music until 12pm. I rang reception at about 10 to complain and was told that it would finish at 12 and the guy commented that 'maybe we shouldn't book such late parties in the future'. The party guests then proceeded to make a hell of a lot of noise going to bed until about 1am. My mother complained in the morning on check-out as I was sitting the exam and was told that 'we should have been offered an alternative room'. Well, we weren't. And maybe it should have been taken into consideration that there was a party going on when we were checked in.
The room's furniture was small, very tired and our view was onto a light well. Not exactly what you would expect from a £129 room. It already did not impress me without the noise problems.
Parking was an additional £16, which is pretty steep.
I will be writing to the management.
I paid £700 to come from Sri Lanka for an interview and exam and I feel that my chances of sucess were hampered by this hotel. Something I would absolutely not expect when we paid so much.
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your University Arms Cambridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel De Vere University Arms