I booked this hotel as it is in a prime location and within walking distance to my business at Trinity College.. I was staying with a colleague for 2 nights and as we were arriving late I had telephoned he hotel to inform of the time of arrival. My calls seemed to be diverted to other parts of the hotel but was successful on the third attempt. Arriving at 10.30ish we were politelty dealt with at reception and I went to my room to attire for the night. I found the room extremely cold but assumed the heating had gone off for the night. Not so, it was like a fridge in the morning when I awoke wih no heat from the radiator. I complained at reception and the receptionist was most apologetic and promised a better room for my second night. I was provided with a rather grand room No. 117 (Emmanuel Room) overlooking Parker's Piece - a large room with king bed and ensuite. At least it was warm the heat source not from the central heating radiator but an electric oil filled radiator. My colleague had a similar arrangement in his room. We presumed the central heating was not working.
Breakfast was good with a buffet serving juices, croissants and fresh fruit with full English and a decent pot of tea served at the table.
Throughout the hotel I found all staff to be courteous and polite especially those on reception.
I paid £91 per night (a discounted rate) which included breakfast. I also paid £14 per night for car parking.
It seems a terrible shame that the decoration of the hotel seemed so tired and jaded and in need of total refurbishment especially as the staff seemed to work so hard to make the stay enjoyable and the fact that the hotel is in such a prime position with all the joys of Cambridge within walking distance. . .
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
- Also Known As:
- Hotel De Vere University Arms