Given a room with no central heating, just a small portable heater which was a problem when its minus three. Hotel suggested I should wait a couple of hours for the room to warm up so I went to the restaurant (the bar was also very cold). The food was fine but the service slow, over an hour and a half for one course.They should never have let this room, they knew the heating didn't work.
Complained about the room and moved the next morning. Both rooms small with tiny bathrooms.Hand basin so small in second bathroom I could fill the kettle had to use the bath tap. Peeling wallpaper, grubby furniture and poor lighting (very difficult to work in your room. Plus point-large comfortable bed.
Staff were willing but lack initiative. This is a hotel in urgent need of a major refurbishment. Not value for money.
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your University Arms Cambridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel De Vere University Arms