Don't want to sound too negative here as this hotel has many good points i.e best breakfast you could wish for, the excellent service provided by it's staff and it is full of charm and charecter. However we are judging a 4 star hotel here and it is in desperate need of refurbishing. We stayed in an executive room (kindly upgraded too free on arrival) but the room was far from executive. The critical eye can see it hadn't been decorated in many, many years, the paint work was chipped, there were rub marks off the chairs on wallpaper etc. The bathroom had a bath pannel which did not fit and was not even fixed and paint was flaking off the ceiling in the corner to name a few faults. Another point we found a little dissapointing was a sauna/ swimming pool was listed by the hotel. Yes it does provide these facilities but they are a good few hundred yards walk away over the other side of the public green area, not what we wanted to do before breakfast on a very cold February morning.
This is a lovely hotel but needs to be refurbished to preserve it's status and the buildings historic charecter.
Overall i'm not saying it ruined our stay but we did expect better of a 4 star establishment carrying the de Vere name ,once again though a massive thumbs up for that breakfast.
- Official Description (provided by the hotel):
- In the heart of medieval Cambridge, set back from the hustle and bustle of the town and bathed in green lawn lies this rather special historic hotel. It’s an education in quirky British charm and is famous for its hospitality, not to mention its guests over the years from the Beatles to the Krays. Luxurious rooms full of character await, spiral staircases and of course all of Cambridge’s attractions right on your marble doorstep. Take a punt on University Arms and you won’t be disappointed. ... more less
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- Also Known As:
- Hotel De Vere University Arms