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“Beautiful Location Well worth a visit”

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Doubletree by Hilton Cambridge City Centre
Ranked #12 of 36 Hotels in Cambridge
Certificate of Excellence
Reviewed 13 April 2012

Beautiful hotel. The staff were very welcoming & I would like to give a special mention to the maids who work so hard cleaning the rooms. It is a lovely location by the river & it is only a short walk into town. We had a standard room which was fine but try & get an upgrade if you can. The breakfast catered for all nationalities, and was great. The food in the restaurant was fine but the wine was expensive. It averaged £27 a bottle . Look out for wine of the week which cost £18.95.
Only one niggle . When my husband went to order a drink at the bar he had to wait over 5 minutes to be served whilst the staff finished their conversation & then it took an age for the drinks to arrive. It was not busy at the time. However I do recommend this hotel & we would certainly visit again.

Room Tip: Try and get an upgrade to a river view.
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  • Stayed: April 2012, travelled as a couple
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1  Thank manathu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 16 April 2012

Dear Manathu, thank you for your recent review, we are very pleased to read that overall you enjoyed your stay with us, with an especial mention to our housekeeping team members. However I was sorry to know of the slow service you received from our bar staff, for which I sincerely apologise. Our Food & Beverage Manager will investigate and commence further staff training where necessary. Thank you once again for your comments, we look forward to welcoming you back.

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1,691 - 1,697 of 2,139 reviews

Reviewed 12 April 2012

Despite the building not having masses of character, the position is lovely, overlooking the river, and only a five minute walk to the town centre. But most impressive was the service. For example, we left a bottle of champagne in the minibar when we went out, and the staff had put it into a bucket of ice with a nice note for our return. When we didn't drink it that night, they did the same the second night. All staff were very friendly and helpful at all times. We would happily return there.

  • Stayed: April 2012, travelled as a couple
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Thank DKCD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 16 April 2012

Thank you for your feedback, it is always a pleasure to receive comments such as yours and I will be sure to pass on your kind words to all the team I know they will be pleased to know that their hard work and attention to detail does not go unnoticed. We look forward to welcoming you back at the hotel in the near future.

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Reviewed 11 April 2012

I very much enjoyed my 2 night stay in the doubletree. The staff were extremely friendly and welcoming and the concierge was very helpful. One thing I would say is the rooms could have had more storage space e.g. draws and wardrobe space and the hair dryer could have been a lot better. The curtains also only closed halfway which was annoying when the sun was blazing through! The room was a good size but the space could have been more effectively used. Also the cost of the car park and the wifi were pretty astronomical! On a good note, the breakfast was delicious, the hotel was very modern and tasteful and the service was excellent. I would recommend this hotel to a friend.

  • Stayed: April 2012
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Thank Georgiehodson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2012

Very helpful staff, the requests we made re rooms at time of booking were met, lovely location.

  • Stayed: April 2012, travelled with family
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Thank james b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 18 April 2012

Dear James
Thank you for your recent review, your feedback is always appreciated. We hope to welcome you back to the DoubleTree Cambridge in the near future.

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Reviewed 10 April 2012

Warmly welcome with tasty cookie. nice location of the hotel which facing the river , you can see trees , rivers and grass through your room window. it is convinience to walk to downtown and silence environment for you to have peaceful sleep.

  • Stayed: March 2012, travelled on business
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Thank McMAChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 11 April 2012

Thank you for taking the time to complete our guest satisfaction survey, your feedback is always appreciated. We hope to welcome you back to the DoubleTree Cambridge in the near future.

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Reviewed 10 April 2012

This was our 3rd visit to the Doubletree Cambridge, and we were welcomed by the friendly staff throughout the hotel. The dinner menu at the restaurant offers many tasty options and we were not disappointed with any of our selections. The location of the hotel is perfect, for all the touring, sights and sounds of this wonderful city.

  • Stayed: April 2012, travelled as a couple
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Thank Henry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 11 April 2012

Thank you for your recent review, it is great to have feedback from regular guests, we are very pleased that you enjoyed your stay and your experience at the restaurant.. We hope to welcome you back to the DoubleTree Cambridge in the near future.

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Reviewed 8 April 2012

We were staying in Cambridge overnight for a short break. We were very pleased when we arrived at the Doubletree Hilton when we saw how close it was to the central town, the river and the punts. We booked a king room, overlooking the river with a balcony. We weren't disappointed by the room or the view. It was well appointed and we had everything we needed including the little extras such as dressing gown and slippers. The cookie upon arrival was a nice touch and unexpected. The reception staff were efficient and checked us in earlier than the 3pm checkin stated which was great after travelling some distance to get there. Breakfast was great - we were greeted by friendly staff, seated quickly and offered lots of choice of hot/cold food. We didn't drink in the bar, but it looked great - very modern. All in all, a great weekend.

Room Tip: If you can - pay a little extra and go for a riverview room
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  • Stayed: April 2012, travelled as a couple
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Thank LouMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aitziber H, Manager at Doubletree by Hilton Cambridge City Centre, responded to this reviewResponded 11 April 2012

Dear LouNewman, thank you for your recent review, we are very pleased you enjoyed your stay with us and that you were pleased with the location of the hotel and the service from our staff in general. We take great pride in the service we provide and therefore it is always a pleasure to receive such positive praises from a happy customer.
We hope to welcome you back to the DoubleTree Cambridge in the near future.

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Additional Information about Doubletree by Hilton Cambridge City Centre

Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#7 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
Price Range: £139 - £280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 
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Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge

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