We selected the Doubletree Hotel for its great location by the river and close to the sights in Cambridge. We were not disappointed with this aspect.
The rooms were reasonable, clean and modern, if a little small. We only had breakfast in the hotel, during our one night stay. This was included in the room price and reasonably presented, but the buffet area was set out in a cramped location, which does not help the guests make a relaxed selection.
The things we were not happy with included, overpriced drinks at the bar, being charged for parking, being given information by reception staff, which at best was misleading and just felt like we were fobbed off just to have an easy time and not bothered about giving the guests false information and advice. Not impressed by the poor quality of this service, which involved the hotel arranging a taxi to take four of us the Newmarket Races, then being stranded with no means of getting back and the night manager gave the clear impression of " could not careless and it's not my problem". Never trust anything the Reception or Management tell you, make independent arrangements to make sure you are not stranded too.
- Official Description (provided by the hotel):
- Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more less
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- Also Known As:
- Doubletree By Hilton Cambridge Hotel Cambridge
- Hilton International Cambridge
- Cambridge Hilton International
- Doubletree Cambridge
- Hilton Cambridge