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“Could be really special, but...” 4 of 5 bubbles
Review of Doubletree by Hilton Cambridge City Centre

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Doubletree by Hilton Cambridge City Centre
Ranked #10 of 36 Hotels in Cambridge
Saint Louis, Missouri
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Could be really special, but...”
4 of 5 bubbles Reviewed 10 June 2013

The location of this hotel is fantastic -- steps from Cambridge Center and right on the banks of the river. But it is tucked away so that it is quite quiet. In gorgeous weather (such as we had) it was delightful to be outside on the terrace. The ready access to walking trails and paths was also a treat.
Rooms are ho hum. Narrow and small (at least mine was). Entire hotel needs some freshening up - the dark maroon décor is depressing.
In some ways the warm, sunny weather did draw attention to a serious flaw -- there is no cooling. my window opened a bit - but the room was stuffy and hot. Breakfast buffet very good. We were part of a group -- evening banquet food below par even for hotel food. If not for the location I would downgrade my rating -- but the location is a HUGE plus. Can not say much about staff - they seemed cheerful and generally helpful but I had limited interactions.

Room Tip: try to get a room overlooking river -- rooms parallel to river had sliding doors and might get bette...
See more room tips
  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Heartlander_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (424)
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English first
Cambridge, United Kingdom
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 8 June 2013

We stayed here on our Wedding night in 1991 when it was the Garden House hotel and stayed again recently on our wedding anniversary and it was just as good, if not better. Would definitely return. The location is perfect!

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alison T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 6 June 2013

The staff were extremely friendly and efficient. Nothing was ever too much trouble.

As someone who lives in Cambridge, I can vouch for the excellent location of this hotel. It's in an attractive setting, next to the river, and within a 5-10 minute walk of most of the Cambridge attractions.

  • Stayed May 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jhd13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lynchburg, Virginia
Level Contributor
33 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 3 June 2013

This hotel was booked for a symposium I attended. The location was very, very convenient for walking around Cambridge and exploring the city and university grounds. The staff was very friendly and helpful. The hotel provided breakfast and lunch for the attendees in the restaurant. The breakfast buffet was very good with a variety of foods to choose from. The food served for lunch was very good as well. The hotel was quiet and the sleep quality was wonderful. The hotel has a very nice fitness center with adequate cardio and weight equipment. The room temp was a little chilly until I figured out how to bump up the heat from the radiator. The controller on the wall didn't seem to do anything to adjust the temperature. The restaurant had a nice bar and area for people to enjoy drinks in the evening. All in all, it was a very nice place to stay and I would stay there again.

Room Tip: Rooms on the ground floor that open to the garden can be a little noisy if people are out and gives...
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  • Stayed May 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank EscapingtheBurg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review, 5 June 2013
Thank you for your recent review. I was very pleased to know that you enjoyed your symposium, mostly due to the success of the hotel’s location and amenities, which were all to your liking. We really look forward to welcoming you back to the hotel, maybe for a weekend getaway so that you can also make the most of what the beautiful Cambridge has to offer.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
244 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 bubbles Reviewed 2 June 2013

Stayed on a Saturday night in a room with a massive King bed. Room was good, overlooking the gardens and river. Used the pool which was nice. Didn't eat or drink in the hotel so can't comment. The room got quite warm which the aircon struggled to deal with. Bathroom was clean. Also we had an issue with the bed which was sorted out quickly and appropriately by the reception staff. Very conveniently located for all the sights. Would stay again.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ben F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review, 5 June 2013
Dear Ben F
Thank you for your review. I was very happy to read that overall you enjoyed your stay with us and that any possible issue was dealt with promptly and efficiently by the staff. We look forward to welcoming you back to the DoubleTree Cambridge in the not too distant future and we hope you will be trying the Food & Beverage outlets on this occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 May 2013

We have been using the hotel on and off for over 40 years, since I was an undergraduate and it was called the Garden House. It is as as pleasant as ever, and now subtly more efficient in many small ways. Great location. Wonderful river views. Big thanks to all the staff, including those we never met.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank r0bertb778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review, 3 June 2013
Many thanks for your wonderful review. We are incredibly proud to have such a loyal customer and very happy to know that we have improved over the years. All our team members will be just as pleased as me to know that our hard work does not go unnoticed. We are too very fond of your custom and we definitely look forward to having you with us very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 May 2013

The room was exactly what we expected.... excellent. The staf are extremely friendly and helpful. The hotel facilities are excellent. We have stayed here several times before, and the fact that we will keep coming back for weekend breaks is testament to the high quality of this hotel.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AitziberH, Manager at Doubletree by Hilton Cambridge City Centre, responded to this review, 3 June 2013
Dear Mark S
Thank you so much for your most kind review. We are extremely happy to count you as a valued guest at the DoubleTree Cambridge and that you have always enjoyed your stays with us. It is of paramount importance to us to make all our guests experience an unforgettable one and we are just delighted that we have been able to do so for you. We look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Doubletree by Hilton Cambridge City Centre

Property: Doubletree by Hilton Cambridge City Centre
Address: Granta Place, Mill Lane, Cambridge CB2 1RT, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotel in Cambridge
#8 Romantic Hotel in Cambridge
#10 Business Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Doubletree by Hilton Cambridge City Centre 4*
Number of rooms: 122
Official Description (provided by the hotel):
Doubletree by Hilton Cambridge is a four star hotel surrounded by the River Cam, minutes from the city centre. The 122 refurbished en-suite bedrooms feature a plasma flat screen television, air-conditioning, mini fridge, iron & ironing board and laptop safe. Upgraded executive bedrooms and suites, including the Penthouse Suite are also available. Four air conditioned function rooms are ideal for large or small events and the refurbished Riverside Brasserie is perfect for fine dining. ... more   less 
Reservation Options:
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Also Known As:
Doubletree By Hilton Cambridge Hotel Cambridge
Hilton International Cambridge
Cambridge Hilton International
Doubletree Cambridge
Hilton Cambridge

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