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“Avoidable.......”
Review of The Gonville Hotel

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The Gonville Hotel
Ranked #2 of 36 Hotels in Cambridge
Certificate of Excellence
GreenLeadersSilver level
Reviewed 18 September 2010

I Was staying with Best Western Gonville Hotel from 5th Sept to 11th Sept 2010. The only plus point of the hotel is its location. Its located in the heart of Cambridge... City Center is like hardly 5 - 10 mins walking distance...... Surrounded by Restaurants... Pubs....Parks.... and pretty close to the Cambs River / Channel......
The rooms were ok.... the Heater was not working in any of the rooms..... Window of one of the rooms where my colleague was staying would not shut......
No facilities what so ever..... no Mini Bar in the rooms.... the phone in my room was non functional......
Staff was pretty Lousy and did not bother.....
Restaurant was very very average..... food quality was not so good......
overall this property is absolutely avoidable.....
stay here only if you want to be close to the city center......

  • Stayed: September 2010, travelled on business
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Thank sam_p_00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,777 - 1,783 of 1,916 reviews

Reviewed 7 September 2010

My wife and I stayed at the Gonville for one night when we stayed in Cambridge in order to break a journey from the south to our home in the north of England. The hotel was conveniently situated about ten to fifteen minutes walk from the centre of Cambridge. There was ample free on-site parking. We spent a pleasant afternoon strolling round and visiting the many and varied shops.
The staff were extremely pleasant and helpful. Our room was a good size and very comfortable. Breakfast was substantial and tasty.
Will certainly stay again when next in Cambridge.

  • Stayed: August 2010, travelled as a couple
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Thank DurhamGeorge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 September 2010

I've previously stayed at Doubletree which is good but charges swingeing sums for parking. Gonville is more basic but we had clean, comfortable and spacious room, plus free parking and free wifi. Staff v. friendly too. I think this is as good as you can get at this price. Did not sample breakfast or other meals.

Stayed: September 2010, travelled as a couple
Thank TheProfessorOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2010

We have just returned from a two night weekend break at the Gonville hotel.

The free spacious car park is a bonus as other city centre hotel seem to have costly parking fees.

The location is ideal, just a five minute walk to the main shopping area and restaurants can be found on the walk to the centre - adjacent to Parkers Pieces green.

I asked for a newly refurbished bedroom and was very happy with this. The bed was so comfortable. We had a flat screen TV with Freeview channels to choose from. The bathroom was new but only contained a walk in shower not a bath.

Breakfast was a help your self buffet of cereal, fruit, yoghurt ham, cheese, breads and pastries, with the cooked breakfast ordered at your table and brought direct from the kitchen.

I was very happy with our hotel choice and if visiting Cambridge again will definately stay here.

For those visiting with their own transport I recommend the short drive to the village of Grantchester to enjoy tea at the Orchard Tea gardens - lovely in nice weather to sit amongst the apple trees, then take an enjoyable stroll along the river towards Cambridge.

  • Stayed: August 2010
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Thank CarolNorthYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 August 2010

The only plus of this hotel is its location in the very city center of Cambridge. But the rooms are dark, the staff is not very nice and the breakfast is not the best in the world. But you can even reach railway station on foot. The corridors are very narrow and even the beauty of the buildng itself can' t let me this hotel good rate.

  • Stayed: January 2009, travelled on business
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2  Thank jacekg82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2010

great stay, perfect location with parking. good food, great staff, just on edge of city centre in great setting.

  • Stayed: August 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank travelledeverywhere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2010

This Hotel is a great place to stay as it is in the heart of the city and opposite to parkers piece. Its close to the mill road which has so many restaurants like Italian,Indian,Turkish, Mediterranean,Chinese, Korean, and Algerian food. Parking is free where as in other hotels parking may be more than $35. Cambridge University is close by, City center is walkable distance. I loved every moment of my stay, such a wonderful experience. Excellent staff.

  • Stayed: December 2009, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank barry27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this reviewResponded 28 July 2016

Dear Guest,

I am very pleased to tell you that the hotel has now been refurbished and is totally different now from when you last stayed. Our team has also changed to fit with our values of: Excellence / Ownership / Integrity / Commitment.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gonville Hotel

Address: Gonville Place, Cambridge CB1 1LY, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Cambridge
#1 Business Hotel in Cambridge
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#5 Family Hotel in Cambridge
Price Range: £115 - £199 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gonville Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more   less 
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Also Known As:
Cambridge Best Western
Best Western Cambridge

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