The hotel is well located and the free parking is very helpful in a congested place like Cambridge. The room we were in was a little small but was well designed to use the space well, and was well decorated in a contemporary style. The receptionist was absolutely fantastic and extremely helpful. However, the big down side was breakfast which was shambolic and a great disappointment. The staff did not communicate at all, yet managed to be disapproving when we did not realise that the tea and coffee were self service (having not told us this, or where to get them). They also ran out of food, and tried to clear our plates before we had finished, which didn't help. The room was organised so badly that it was impossible to sit down without disturbing other people. For this sort of price and hotel I would expect a lot better.
- Official Description (provided by the hotel):
- Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more less
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- Also Known As:
- Cambridge Best Western
- Best Western Cambridge