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“This hotel offers an excellent location and free parking for visitors to Cambridge.”
3 of 5 bubbles Review of The Gonville Hotel

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The Gonville Hotel
Ranked #2 of 36 Hotels in Cambridge
Certificate of Excellence
GreenLeadersSilver level
Bradford, United Kingdom
Level Contributor
151 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“This hotel offers an excellent location and free parking for visitors to Cambridge.”
Reviewed 10 March 2011

This was our second visit to this hotel and on this occasion, we were disappointed with the standard of our room. In the hotel's defence I will say we were told it was the last available room, so perhaps it is the worst one, even though it had a lovely view of Parkers Piece. The room was outdated and the bathroom had a lot of unattractive, exposed pipework but it was clean although not very well insulated for sound! The staff were all very pleasant and helpful. We only ate breakfast at the hotel but this was quite good. Given our previous, better experience, we will return again but will request a better room if possible.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Perfumelady1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RwRoddie, General Manager at The Gonville Hotel, responded to this review, 11 March 2011
Thank you for your comments . Yes you are quirte right that you were in one of 17 rooms that we have yet to modernise . However all is not lost as they will have been upgraded by the end of this year.
We look forward to your return visit
Roderick Watson
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,654 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (381)
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English first
Southampton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 March 2011

Most aspects of the hotel have considerably improved over the past year. In particular all staff now seek to meet customers' needs and appear really concerned if anythink goes wrong. The rooms are very comfortable and it is great not to have to pay extra for parking and internet access. The one blip is the food. There had been a major improvement but it seems to be on the decline again. There used to be a daily specials menu - choice of 2 items per course in addition to standard menu. The specials brought variety to the menu and were very good value. The same cannot be said for the new menu.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jan9996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 March 2011

I stayed here with my sister overnight for a university interview. My general experience as a 19 year old girl staying in hotels without a 'real' adult present is that there is generally a (false) assumption you won't complain so efforts to please are minimised. Luckily, I had no such experience here so if you are a young person coming to Cambridge alone, I would recommend!

The rooms are relatively spacious (ours with a lovely view) and comfortable. All the basics are provided including wi-fi if you ask for it. The decor isn't amazing but kind of in keeping with the Cambridge vibe. I went elsewhere for dinner but breakfast was nice. They'll whip you up whatever you like if you ask for it. Check in / check out was hassle free.

All in all a pleasant experience!

  • Stayed December 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katejuneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
hampshire
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 March 2011

brilliant location & reception staff were very friendly and helpful. when making the booking requested a good view and actually got a lovely view overlooking Regents park. rooms a little outdated and walls very thin! would definately go back and recommend to anyone on a short break in Cambridge.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank webbrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swaffham, United Kingdom
1 review
Reviewed 3 March 2011

Just a couple of hundred yards from some lovely restaurants and Bars, 5 min walk accross the park ( we always favour holding hands ) to amazing delights that we love about Cambridge, see the usual city guides but on this trip we discoverd the fab craft market near Kings.
Everything youd expect from a Best Western hotel, surprisingly quiet rooms for its location and ours was newly refurbished. Cant wait to go and snuggle up there again !

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GYButler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed 13 February 2011

This is the third time we have stayed at this hotel for Valentines Weekend and we have never been disappointed. The staff are welcoming, friendly and very helpful. The rooms are comfortable, clean and well maintained. The food in the Chancellors restaurant is excellent and there is always a good choice on the menu.
The hotel is situated opposite Parkers Piece and is only about 5-10 minutes walk into the city centre.
We would recomend this hotel to anyone and we will definitely be back next year.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bunnymac31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 24 January 2011

Comfortable, very close to the city centre walking, very nice area, very clean, all services and very nice persons

  • Stayed January 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Floeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christopher O, General Manager at The Gonville Hotel, responded to this review, 25 August 2016
Dear Guest,

I am very pleased to tell you that all the hotel has now been refurbished and is totally different now from when you last stayed.

We would love to welcome you back soon.

Thank you for taking the time to leave your review,

Kind regards,

Christopher Ogston
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gonville Hotel

Property: The Gonville Hotel
Address: Gonville Place, Cambridge CB1 1LY, England
Phone Number:
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cambridge
#1 Green Hotel in Cambridge
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Family Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Gonville Hotel 4*
Number of rooms: 84
Official Description (provided by the hotel):
Family owned and run 4 star 84 bedroom hotel, with recently refurbished public areas and rooms. Virtual concierge system in all rooms via Apple Ipads make service requests easy by the touch of a button. Free Fibre Optic high speed Wifi throughout. Limited on site car parking for residents. Located in central Cambridge overlooking the famous Parker's Peice a 25 acre open park, near to the rail and coach stations. Ideal for visiting the many Historic University buildings and close to the main shopping areas. ... more   less 
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Also Known As:
Cambridge Best Western
Best Western Cambridge

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