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“Continental Breakfast”

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Arundel House Hotel
Ranked #23 of 36 Hotels in Cambridge
Norwich, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Continental Breakfast”
Reviewed 3 July 2014

An amazing continental breakfast....with a wide assortment of fresh fruits, cereals,cheeses and of course bread and croissant...and to drink coffee and tea served at the table and a good selection of juices too. One of the best continental breakfasts I have ever had.

Room Tip: Nothing to add here
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  • Stayed July 2014, travelled solo
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Helpful?
Thank Derek C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
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English first
Philadelphia, Pennsylvania
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 June 2014

The location is pleasant but the service and lodgings are comical. If you want a question answered with a question, this is the place for you. Arriving for breakfast, you will be "kindly" asked for your "table number". Huh? When breakfast arrives, the plate will be super hot but the food -- not-so-hot. No lift (as others note). Decor is "early grandmother"--- no reading lights, no mini-bar. The hall width must meet the legal minimum, but the margin must be "narrow." Choose this place if nothing else is available or if you must have this location.

  • Stayed June 2014, travelled on business
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Helpful?
3 Thank OftenTraveling1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cambridge hotels

Irvine, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 June 2014

Arundel House Hotel has only one thing going for it and that's the location and the view. The hotel itself is the worst hotel I've stayed in in years. It needs, clean flooring, elevators, air conditioning, handicapped access, fresh bread on the continental breakfast, comfortable beds and showers that work. In other words please gut the inside and start over. Obviously in it's terrible dirty and noisy condition, the fact that it is booked reflects some absent land lords idea of cynically taking advantage of it's location. Said owner, whomever that might be, also hires young inexperienced staff who are terrified of being blamed for all the visitors complaints. I can only guess that they no doubt work for low wages and are blamed for bad reviews. I asked to speak to the manager on a mid morning Monday and was told that there is no manager that comes in.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anette66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheltenham, United Kingdom
Level Contributor
207 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 9 June 2014

This hotel is made up of a number of three/four storey houses facing the river on Chesterton Road. It's a short walk across a green to the centre of town, so an excellent location. It also has a big car park if you're driving. You'd need a taxi from the station, though. The food is good, though the continental breakfast is fairly average if you don't max on carbs: fruit, yoghurt and cheese but no meats. The rooms are clean. That's the good bits taken care of. The downsides are: our room (311) had a TV fixed to the wall opposite the window so it was not really visible from the bed; we were on the third floor with no lift and some narrow stairs which made it hard lugging the cases up (nobody at Reception asked if we wanted help, although we are pensioners); WIFI didn't reach up there and when we mentioned it on checking out we were asked if we'd telephoned down as if it was all our fault that we hadn't enjoyed the promise of free WIFI. (We hadn't telephoned down as we'd had to disconnect the phone in order to move it from one of the bedside tables since with that and the lamp there was no room for anything else on the table.) When we had climbed all the way back to our room after breakfast, the fancy touch screen key card wouldn't work. My husband wearily went all the way back to Reception, where he said that the girl silently took it and reprogrammed it. On check-out, we mentioned this as well. The girl (Yes, I agree with Tigerabi12, they are not very customer focused - I forgot to mention the dragon in the breakfast room: thank God my husband was wearing a tie, she tore a strip off a young man with bare feet) said that it was probably because it was close to the time of checking out. No 'Sorry' at all. Not sure if they know the word. Oh, and the carpets are bizarre.

Room Tip: Insist on a room on the ground floor.
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  • Stayed June 2014, travelled as a couple
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Helpful?
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 June 2014

We were let down by another place we'd booked - the Arundel House was a perfectly nice standard hotel, the staff were pleasant and helpful. The room was quiet and comfortable, in the "stable" block, we would recommend that. We found a slightly lower price from the hotel itself than through an online booking site (not this one!)

Room Tip: Ask for the stable block
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  • Stayed May 2014, travelled as a couple
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Helpful?
Thank newx99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 June 2014 via mobile

The room was very good, large & clean. However the promise of free Wi-Fi in all rooms is not true as the connection was too weak to join. Bear this in mind if Wi-Fi is essential when you are staying. The staff were polite, but the receptionists had a real air of superiority about them. Most room bookings come with a continental breakfast, for the price this breakfast was very poor- there was no selection of pastries only croissants, a few slices of cheese, but no meats - to upgrade your breakfast to a full English was an extortionate £7.99 per person when you have already paid for a breakfast. A positive note is that there is plenty of car parking and you can park before check in and walk the 1/2 mile to the city centre. Can't fault the room & location but a few tweaks would really improve the overall experience.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tigerabi12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Hague
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 May 2014

I just wanted somewhere comfortable to spend the night, park the car and have a shower and breakfast in the morning. The Arundel house has single rooms that meet this need a much more sensible price than places like the University Arms etc, which charge about the same for single or double.
Free parking is a plus, as is free wifi and breakfast (although only continental - which suited me).
Service a but mixed, slow to be seated at breakfast and reception was blunt (near rude) when I asked if my room might be ready before 3pm - I got the answer "no" and turned away - no follow up, can I help you in any other way, eg where can I leave my bags, is it ok if I check in late etc etc.

  • Stayed May 2014, travelled solo
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank Hague-expat124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arundel House Hotel

Property: Arundel House Hotel
Address: Chesterton Road, Cambridge CB4 3AN, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Hotel Style:
Ranked #23 of 36 Hotels in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Arundel House Hotel 3*
Number of rooms: 105
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Also Known As:
Arundel Hotel Cambridge

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