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“Good stay but manic breakfast!!”
Review of Helen Hotel

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Helen Hotel
Ranked #22 of 36 Hotels in Cambridge
London
Level 4 Contributor
35 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Good stay but manic breakfast!!”
Reviewed 30 July 2013

Stayed here a night after going to the Cambridge folk festival .It is well placed as it is near the station ,about a 10/15 minute walk and with buses into the centre.
The staff were very helpful and let us leave our bag early ,the room was fine ,bed comfortable and the bathroom spotless .Our only rather disconcerting moment came at breakfast .We went to get food from the buffet and found our plates ,tea, juice etc cleared away buy rather over efficient staff who hurtled in and out of the doors making the whole experience rather exhausting .
Slow down and notice the guests at each table, rather than whipping away a dirty plate at a moments notice !I found myself determindly hanging onto my knife and fork to ensure they weren't taken off me!!

Room Tip: At breakfast sit away from the service door and you might have a calmer experience
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beaam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
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English first
Colchester, United Kingdom
Level 4 Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 July 2013

We stayed in this hotel for 2 nights as part of a holiday trip to Cambridge. Overall the hotel is good, clean, cheaper than other in the town and not too far from the centre or the train station. The location is also quiet so you can have a nice sleep. I only have two negative comments about this hotel. One of them is the size of the bathroom. I'm a 10 stone person, average height and I found it really hard to move within the bathroom. Basically, if you go inside facing forwards you will have to reverse to exit as there is no space to turn around within it. It also gives you the ability to save time as you can use the toilet and the sink at the same time...And while in the shower do not expect to be able to rotate. My second comment has to do with the staff. They are all very natural and kind but a bit unprofessional. During the breakfast (both days) they made a lot of noise sorting out the cutlery and this kept going on for the whole time we were having our breakfast. Also, one of the kitchen staff was looking through a door window at our plates constantly which I found a bit irritating.
Overall, we had a nice stay there and I would recommend it to people although they could definitely improve a few things.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank MattLond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2013

The Helen Hotel is not too far from the City Centre, and we've used it many times now. On every visit we've been made to feel completely welcome. The rooms are clean, the shower and toilet spotless, and the breakfast large and full of choice. Parking is easy.

  • Stayed June 2013, travelled on business
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank HagoHampshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thessaloniki, Greece
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 June 2013

We stayed at the Helen Hotel for one night. The room we were given was very spacious and clean with really comfortable beds. There was a buffet style breakfast with adequate options. The only drawback is the location as it is approximately a 25 minute walk from the city center...

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ellethwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex, UK
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 May 2013 via mobile

It seems Cambridge is an expensive place to stay so finding the Helen was a stroke of luck; free Parking, 20 minutes walk into town, bus stop outside for tired legs, perfect. Staff very friendly ad helpful, room comfortable and clean, hot shower in bathroom very welcome. Add to this lovely breakfast and I'd certainly stay again. Think b&b rather than hotel, hope they replace the tired window frames soon and it's all good. Value for money for sure.

  • Stayed May 2013
    • Value
    • Location
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Helpful?
Thank A41_Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 20 May 2013 via mobile

Used for overnight visit to the city. Hotel with b&b feel. Very handy location, near train station with city bus stop opposite. Plenty of free parking and they kindly let us leave the car there for a few hours after checking out. Lovely, plentiful breakfast and very friendly, helpful staff. All at a reasonable price. What more do you need?!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level 4 Contributor
48 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 May 2013

Stayed here for 2 nights. It was convenient for the station but a half hour walk to the city centre. The beds were extremely comfortable and there was plenty of storage space and reasonable sized rooms and plenty of hot water. The staff were friendly and the lounge area pleasant.
I'm not sure buffet style hot breakfasts work that well, but suspect hotels where you can't see the food laid out often have it like that in the kitchen anyway. I like a choice of egg styles, you just got scrambled eggs here.
If in Cambridge again I'd return here.

  • Stayed April 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank morag1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Helen Hotel

Property: Helen Hotel
Address: 167-169 Hills Road, Cambridge CB2 8RJ, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Wheelchair access
Hotel Style:
#9 Business Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Helen Hotel 3*
Number of rooms: 22
Reservation Options:
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Also Known As:
Helen Hotel Cambridge

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