We booked through booking.com and were presented with the professional photos that can be seen on trip advisor as well. Based on this and other gleaming reviews we had read we booked straight away for two nights only to arrive and be told we had only booked for one despite our confirmation stating two. Net curtains were brown instead of the usual white, single duvets on double beds, carpets unhoovered, woodwork covered in flaky paint and bathroom sealant was brown, dust all over pictures, light fittings and water pipes, as well as mould on the latter. Reception area was not a reception area as you walk in and all you are greeted with is a bell. The waiting staff were the only plus about this experience with them all being extremely nice. Maybe instead of fixing up the new extension the rooms should take more priority.
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