The staff try to be helpful, but this hotel could be much better managed. The rooms are lacking soundproofing and insulation. I could hear people walking around upstairs and somebody coughing in the room next door. Fortunately I had earplugs. The heating is not adequate in my view. The chair in the room was not suitable for sitting at a desk, so I had to ask for one. The procedure for getting online from your room is quite chaotic. You get a message telling you to go to reception to get your password but in fact you don't need to. There was confusion about whether I had actually paid or not for the internet. They wanted to charge me for a phone call I hadn't made. The restaurant was not adequate. Overcooked pasta with rotten lambs lettuce. When I pointed this out I was told the lamb's lettuce was "for decoration". I usually expect to eat the salad. This could be a decent place if it was properly insulated, and better organized.
- Official Description (provided by the hotel):
- The Holiday Inn Cambridge hotel has a great location on the A14, J32 and just 2 1/2 miles from Cambridge city centre and it is an excellent base for visiting local attractions. The hotel offers a range of facilities for both business and leisure travellers including Kids Stay and Eat Free*. Facilities include 161 fully air-conditioned bedrooms, High Speed Internet access in all bedrooms and public areas, conference and banqueting facilities for up to 120 people plus Spirit Health and Leisure Club. The hotel has a state of the art Conference Centre boasting 9 purpose built meeting rooms that cater for all requirements from training courses, boardroom meetings and conferences to weddings and dinner dances. The hotel has 200 free car parking spaces. The Leisure Club offers a gym, indoor swimming pool, jacuzzi, sauna, steam room and is complimented by two Beauty Treatment Rooms (advance booking required). Both accessible and family rooms are available at the hotel. The Holiday Inn Cambridge hotel provides an ideal base for visiting local attractions including the colleges of Cambridge University, Duxford Air Museum, Newmarket and Ely Cathedral. ... more less
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- Also Known As:
- Holiday Inn Cambridge Hotel Cambridge
- Cambridge Holiday Inn