We were seven in a family party, staying overnight so we decided to eat in the restaurant. We wished we hadn't. Service was far too slow - it took an hour for our first course to arrive, and when it did the food wasn't as ordered. And it didn't all come at once, and one of our party was left out altogether. We were too hungry to say anything, but the same thing happened with the sweet course. It took an age to come - by this time the restaurant was all but dserted - and the waiter seemed surprised (but unapologetic) when we pointed out that the long awaited apple crumble was in fact rhubarb. His observation that it was apple crumble on the menu was not helpful. I complained to the duty manager the following morning. He assured me he would investigate and get in touch. A month later, I'm still waiting. Not surprising really. If you like corporate blandness with take it or leave it service, this place is perfect for you. Otherwise, if you must stay here, avoid the restaurant if you want to eat.
- Official Description (provided by the hotel):
- The Holiday Inn Cambridge hotel has a great location on the A14, J32 and just 2 1/2 miles from Cambridge city centre and it is an excellent base for visiting local attractions. The hotel offers a range of facilities for both business and leisure travellers including Kids Stay and Eat Free*. Facilities include 161 fully air-conditioned bedrooms, High Speed Internet access in all bedrooms and public areas, conference and banqueting facilities for up to 120 people plus Spirit Health and Leisure Club. The hotel has a state of the art Conference Centre boasting 9 purpose built meeting rooms that cater for all requirements from training courses, boardroom meetings and conferences to weddings and dinner dances. The hotel has 200 free car parking spaces. The Leisure Club offers a gym, indoor swimming pool, jacuzzi, sauna, steam room and is complimented by two Beauty Treatment Rooms (advance booking required). Both accessible and family rooms are available at the hotel. The Holiday Inn Cambridge hotel provides an ideal base for visiting local attractions including the colleges of Cambridge University, Duxford Air Museum, Newmarket and Ely Cathedral. ... more less
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- Also Known As:
- Holiday Inn Cambridge Hotel Cambridge
- Cambridge Holiday Inn