We arrived early evening on a chilly night. No lift available. The room allocated was cold, light bulbs not working, very tired furniture. Almost immediately after a call to reception the duty manager showed us another room, helped us with luggage, and apologised. This room was warmer, although in need of a makeover, very clean with comfortable large bed. Bathroom clean adequate towels and toiletries, also needs updating. we slept well and it was quiet.
Leisure centre very welcome addition to hotel, but also needs a little tlc. No member of staff on desk to give towels or number of changing room lock - a guest let me in. Jacuzzi not working. Pool warm thank goodness. floor to changing room uneven and in middle of repair (I hope) no signs out.
Breakfast excellent and staff pleasant and helpful.
A fire alarm test alarmed me and other guests just after breakfast - no warning had been given when we booked in night before (although the small print on back of door mentions this, but I didn't read it). I mentioned this to manager who was most apologetic and also agreed rooms needed some tlc. she is going to pass on my constructive comments to the powers that be. The manager gave us points towards another Holiday Inn stay as an apology. Thank you, that is good customer service.
- Official Description (provided by the hotel):
- The Holiday Inn Cambridge hotel has a great location on the A14, J32 and just 2 1/2 miles from Cambridge city centre and it is an excellent base for visiting local attractions. The hotel offers a range of facilities for both business and leisure travellers including Kids Stay and Eat Free*. Facilities include 161 fully air-conditioned bedrooms, High Speed Internet access in all bedrooms and public areas, conference and banqueting facilities for up to 120 people plus Spirit Health and Leisure Club. The hotel has a state of the art Conference Centre boasting 9 purpose built meeting rooms that cater for all requirements from training courses, boardroom meetings and conferences to weddings and dinner dances. The hotel has 200 free car parking spaces. The Leisure Club offers a gym, indoor swimming pool, jacuzzi, sauna, steam room and is complimented by two Beauty Treatment Rooms (advance booking required). Both accessible and family rooms are available at the hotel. The Holiday Inn Cambridge hotel provides an ideal base for visiting local attractions including the colleges of Cambridge University, Duxford Air Museum, Newmarket and Ely Cathedral. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Hotels.com, Odigeo, Traveltool, S.L.U., Cancelon and HotelQuickly so you can book your Holiday Inn Cambridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Cambridge Hotel Cambridge
- Cambridge Holiday Inn