Arrived and shown to room by staff member with no customer service skills.
Room was dusty,carpet needed a good hoover and I have no idea what was splashed over the walls!!!!!
Would have left if we were able to get another hotel but as a bank holiday weekend we couldn't find one.
We had a family room with 3 single beds.
Sheets were clean though.
En suite was a cupboard with a shower and toilet and sink outside was unsteady on wall.
Breakfast however was pleasant enough.
Checked out by same staff member who checked us in with not so much as a thank you.
Location handy for Newmarket and Cambridge.
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- Also Known As:
- Lovell Hotel Cambridge