Have just returned from two nights at this hotel, a birthday surprise from my husband. the staff were fantastic, very polite and helpful. We 'did' Cambridge and for us it was a little too far from the city although getting a bus was no problem, we should have perhaps used the park and ride as this worked out less costly. Normally this wouldn't have caused a problem but we got caught in a very heavy storm,got soaked and had to return to change, by the time the rain stopped we decided not to return into Cambridge that evening and ate again in the hotel
The restaurant for our evening meal was excellent, food and service really good. Was disappointed to find that our room tariff, not cheap, did not included any cooked items for breakfast, only continental. Cooked was extra. I did mention this to the lovely manager and she gave her reasons for this decision, however I still do not agree as we had a junior suite and did not get any special rates for our 2 night stay. The continental was adequate but it was the principle that irked me a little.
Our suite was on the ground floor and easily accessible but we were woken by wedding guests leaving after midnight, just unfortunate I guess.
The weekend was enjoyable and the staff were first class, so thank you to them.
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- Also Known As:
- Felix Hotel Cambridge