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“A lovely place but quiet a long way out of the city centre”
Review of Hotel Felix

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Hotel Felix
Ranked #8 of 36 Hotels in Cambridge
Certificate of Excellence
london
Level 6 Contributor
178 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“A lovely place but quiet a long way out of the city centre”
Reviewed 27 January 2013 via mobile

The hotel is really lovely and the rooms are great - the place has had an extension so most rooms are outside of the old building. The location is a little odd - it is fair way from the city centre so it is either a long walk or a taxi ride to reach the main sites and activity.

The restaurant is really good an serves great food and wines - well worth a visit.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dizzle-Bizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 6 February 2013
I'm delighted that you enjoyed your stay at Hotel Felix. All of our bedrooms are connected to the main hotel building, without any need to go outside. However they are, as you say, in contemporary annexes which were added when the hotel opened ten years ago. Moreover, there are four rooms which are situated in the beautiful Victorian villa.

I am a little unsure as to your referral to the location being 'odd'. Hotel Felix is situated slightly away from the main road, which actually has its advantages... peace and quiet being just one, without the sound of passing traffic. The hotel is situated 1.5 miles from central Cambridge, representing a 30 minute walk, or a five minute bus or taxi ride.

Graffiti is rather special isn't it and it's great to hear that you enjoyed your experience in our award-winning restaurant.

On behalf of the team at Hotel Felix, we look forward to welcoming you back.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (163)
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English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 January 2013

I stayed here Christmas Day night, with my boyfriend, parents and brother. We were visiting our Grandma for Christmas so wanted somewhere near to where she is.
From the moment we arrived we were treated with so much warmth, kindness and professionalism. Even though we hadn't asked all three rooms were by each other.
Once in the room we asked for wifi vouchers and within a few minutes they were at the door to give the voucher to us.
We had booked the Christmas buffet and that was delicious and the wine we had with it was very very good.
The beds were comfortable and the room was very cosy. We all slept so well.
We had breakfast before we checked out and that was cooked very nicely and was really tasty.
Overall the experience was fantastic and we would definitely stay there again.
I travel a lot with work and this is one of the highest standards of service I have ever experienced and would go back anytime.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Usha19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 23 January 2013
Thank you for chosing Hotel Felix for your family's recent festive break. We pride ourselves in our high standards of customer service and very much appreciate your kind and positive feedback.
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Newcastle upon Tyne, United Kingdom
1 review
Reviewed 17 January 2013

we stayed on sunday 13 january 2013 as we were going to a dear friend funeral on the 14. was. the staff were so nice and helpful even printing off directions of where we had to go. room was lovely and clean and nice and warm. the food was excellent the dining room was nice and quiet we would advise any one to go to hotel felix

  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcolmcarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 23 January 2013
Thank you so much for your review. I'm glad that you enjoyed your recent stay at Hotel Felix, albeit under sad circumstances.

On behalf of the team, we look forward to welcoming you back in the future.
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Cambridge, UK
Level 5 Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 16 January 2013

I've visited Hotel Felix many times over the years, to attend a friend's weddings, for work meetings, for training events being held there, and for a wake. Most recently we went to meet some business clients who were from out of town.

It is a very nice, plush building set in nice grounds, and is peaceful and quiet. You can always park there, and it has easy access from the M11 / A14 and is only a 10-minute taxi to the station. So it's pretty convenient.

Staff are all well trained and work well, no complaints there. The food is good, it looks impressive, and I'd say that 8/10 times it delivers well. Small portions, but generally good quality. There is normally a set lunch with 2 courses for around £20 or 3 or £25.

Coffees etc are expensive, and really not that special. £3.65 + 10% service added for a double espresso that was inferior to the quality I'd make at home, little crema or depth of flavour.

If you want somewhere that looks good to meet people for a business lunch that has plenty of parking and is quiet enough that you can talk, Hotel Felix is a good choice. If you are not paying for it on expenses, I couldn't say that it represented great value.

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank brian_lorraine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 17 January 2013
Thank you so much for considering Hotel Felix for your recent business meeting. I also very much appreciate the complimentary comments that you make about the hotel. However, the prices that you have quoted concern me and are actually incorrect. For some time, our set lunch has been priced at £14.50 for 2 courses and £18.50 for 3 courses offering fantastic value for money. Furthermore, we charge £2.50 for a small expresso and £2.95 for a large one.

Do you still have your receipt? If you feel that you were overcharged and would like to clarify the matter, please do contact the hotel and speak to our General Manager.
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Atlanta, Georgia
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 January 2013

Stayed here for a couple of nights as part of a large family party, with several people staying in the hotel and others just there for a dinner. The hotel is very attractive, an older property sensitively modernized and blended with contemporary style and comfort. Our room was spacious, spotless and well appointed. The restaurant and bar were very nice, and the breakfasts were excellent. We're quite a lively family :-) but the staff were very gracious and helpful with all our requests, and could not have been more professional and helpful. I would recommend this charming hotel without hesitation.

  • Stayed December 2012, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TintinATL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 16 January 2013
Thank you so much for recommending Hotel Felix on Tripadvisor. Great that your family chose to celebrate in our beautiful hotel. We have some very elegant private rooms, ideal for a variety of special occasions. Since they are situated away from Graffiti Restaurant, you are entitled to be as 'lively' as you wish!
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Bewdley, England, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 January 2013

My wife bought me a weekend away for Christmas at Hotel Felix to visit Cambridge. The hotel lived up to all our expectations. Our room was lovely with a stylish contemporary decor. What was nice was fresh milk in the mini bar and hand made cookies to enjoy with our cup of tea. The bathroom was great, had White Stuff toiletries and featured under floor heating, a nice touch having tiled floors which one times can be cold to foot.

Breakfast was fantastic, especially the home made muesli that I wish I had the recipe for! The service at breakfast was second to none and the manager should the applauded for the speed and attentiveness shown by the staff on duty.

My wife and I would love to come back and enjoy more of the service and welcome shown by the hotel.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank middlemarsh29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 16 January 2013
How very lucky to receive a Christmas present of a stay at Hotel Felix! Our General Manager takes immense pride in the high levels of customer service that she has instilled in the team here, who are genuinely passionate about ensuring that customers, such as you, leave having had a comfortable and enjoyable stay.

It is interesting to note how many of our guests comment postively on the fresh milk that we put in the mini bars in our bedrooms. Such a simple touch really, and after all, who would want to taint their tea with UHT milk?

Glad that you enjoyed our healthy breakfast option of homemade Muesli. Did you try the granola too? Chef seems to have a huge fan base for his...secret recipe!
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Doncaster, England
Level 4 Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 January 2013

We made a very late booking for New Year's Eve and the hotel surpassed all our expectations. The receptionist was very helpful and efficient and we received great service from all the staff throughout our short stay. Our room was very comfortable, clean and modern with a large flat screen TV. The bathroom was equally modern and stylish with bathrobes and quality toiletries.
We enjoyed live jazz with cocktails in the stylish bar and had a lovely three course meal. Breakfast featured local produce of high quality and was delightfully presented and served. We would not hesitate to recommend this hotel and hope to visit again soon.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David-Reviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzanne R, Sales and Marketing Manager at Hotel Felix, responded to this review, 16 January 2013
I am delighted that you enjoyed your New Year's Eve celebrations and that your stay at Hotel Felix surpassed your expectations. Your kind comments are very much appreciated - thank you so much!
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Additional Information about Hotel Felix

Property: Hotel Felix
Address: Whitehouse Lane, Cambridge CB3 0LX, England
Region: United Kingdom > England > Cambridgeshire > Cambridge
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Cambridge
#4 Luxury Hotel in Cambridge
#7 Business Hotel in Cambridge
#7 Family Hotel in Cambridge
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Felix 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Felix Hotel Cambridge

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