We spent one night, with dinner, in Hotel Felix. The ground floor room was clean and nicely appointed, ideal for us and our dog. Despite the presence of a Wedding party, the food and service in the restaurant was excellent, although it is a little pricey. The wine list was good but again expensive.My only complaint arose the following morning when we arrived at breakfast to be faced with a menu that clearly stated that a full English breakfast was a £12 pp supplement. We thought we had booked a full breakfast but not wanting to incur a further £24 charge on top of the £160 we had paid for the room, we contented ourselves with the Continental breakfast. I raised this on checking out and was told that we had indeed paid for a full English within our room rate. I pointed out that he menu clearly showed it was an additional charge and after much discussion, the Duty Manager agreed that the wording on the menu was misleading but suggested we should have asked for clarification. No recompense or indeed apology was offered.
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- Also Known As:
- Felix Hotel Cambridge