My wife and I recently stayed for one night. Tony was very helpful and accommodating. He has an amazing report with clients. The place, as others have mentioned, is rustic. Some may see it is a bit run down. But my wife and I found it very charming. And the breakfast lives up to the reputation.
However, we ran into a problem while checking out on Sunday morning. Tony must have left the premises, so his wife checked us out. I mentioned to her that Tony agreed to let us leave our suitcase at the guest house as we wanted to explore the town and our train wasn't until 7:00pm. If you stay here, you'll discover that it's quite close to the station, yet quite far from the city center. This made her very upset. She said that Tony would never allow clients to leave bags on Sunday because that's their only day off. She was very rude and impatient. And offered no solution. So I asked if we could keep the house key as to not bother them during dinner. This just made her more upset. She made my wife and I feel quite uncomfortable.
My suggestion is to interact with Tony and not his wife. Maybe they will respond to this, as I believe an apology is in order. But for the record, I have never written a negative review about any experience before, and I'm quite uncomfortable even writing this. But it's important to me that owners are held accountable for inappropriate behavior. I'm am truly sorry if this sounds offensive in any way.
- Also Known As:
- Railway Lodge Guest House Hotel Cambridge